Workatele

Social Media and Content Manager at ActionAid International, Johannesburg, South Africa

ActionAid International

Social Media and Content Manager at ActionAid International, Johannesburg, South Africa

ActionAid International

Full time Job

Date Posted: February 20, 2025

Application deadline:

Expired on: February 24, 2025 5:00pm

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Job description

Education and Qualifications

Bachelor’s degree in communications, Public Relations, or relevant field
• 5 years’ experience of developing and delivering digital content strategies for NGO’s or campaigning body.
• Qualifications or training on feminism, decolonial studies or antiracism will be an asset

Essential Experience

Experience of developing in-depth audience insights and flexible tools to respond to engagement opportunities.
• Experience of managing social media platforms, including engagement, analytics and risk/crisis management of external channels and conversations.
• Experience managing websites with multiple functionality- e.g. fundraising, supporter engagement, policy informing.
• Experience in producing digital content and assets for use in social media.
• Good experience working within a communications / digital team.
• Proven experience of planning and coordinating priorities and creating processes and tools to support effective planning.
• Experience in collaborating within social movements would be an asset

Essential Knowledge

Knowledge of emerging trends in digital community building and content.
• Proactive, enthusiastic, and practical ability to produce compelling and engaging, easy to use guidelines for colleagues to create content in their own markets and languages.

Essential skills

Project management skills and the ability to initiate, co-ordinate and deliver on web, social and online campaign and engagement projects that involve a number of other parties.
• Proficient in technical design and delivery of digital assets, including creating and sharing social posts, shooting, and editing video, photography, design of infographics.
• Excellent working knowledge of PremierPro or equivalent & image-editing software.
• Ability to work in a fast-paced multicultural context/environment, engage in social justice activism/advocacy and demonstrate innovative practices.
• Exceptional interpersonal skills and ability to quickly develop effective working relationships with a diverse stake holder group. Understanding of brand identity, tone, audience, objectives, and designing content that fits agreed messaging.
• Multi-tasking – hands on working in a charity with limited resources.
• Ability to identify and troubleshoot problems.
• Strong networking/relationship-building skills- ability to anticipate,
coordinate and facilitate activities with colleagues.
• Understanding of cultural dynamics and experience in developing content that is inclusive and resonates with diverse communities, particularly marginalized groups.
• Knowledge of crisis communication strategies and experience in managing communications during sensitive situations or organizational crises.
• Energetic, enthusiastic, and interested in learning within a political, changing, and diverse work environment and strong commitment to develop, promote  and practice AAI’s vision mission, values & strategy on human rights andsocio-economic justice

Application deadline:

Expired on: February 24, 2025

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