For many years, Royal Mabati® has supported many clients succeed through our varied solutions and products. We are a multinational company that primarily deals with roofing materials, starting out with a factory in Nairobi since our inception in 2005. Today, we’re one of the leading manufacturers of roofing products with over 10 distribution…
The Receptionist will be responsible for managing the front desk, greeting visitors, and performing various administrative tasks to support the organization.
Key Skills & Qualifications:
- Education High school diploma or equivalent; additional certification in Office Management or a related field
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Customer service attitude with a focus on creating a positive visitor experience.
- Ability to handle a busy front desk environment with a calm and friendly demeanor
- Ability to be resourceful and proactive when issues arise. Familiarity with safety and security procedures in a factory setting
- Ability to handle confidential information with discretion
Key Competencies
- Greet and welcome visitors, direct them to the appropriate office, and assist with inquiries.
- Keep the reception tidy and well-stocked with necessary materials (pens, forms, brochures, etc.).
- Provide accurate information in person, via phone, and email while distributing internal communications.
- Monitor and control visitor access through logbooks and follow security procedures.
- Order and maintain stock of front office supplies, including coffee machine supplies.
- Handle filing, photocopying, transcribing, and faxing tasks as required.
- Ensure the showroom is clean and that sample mabati are organized and returned after use.
