• Convert Prospects into Sales: By handling inbound calls and converting them into sales, you’ll directly contribute to revenue growth.

• Develop New Sales Opportunities: Through cold-calling and lead generation, you’ll create new opportunities to sell Cummins products and services.
• Drive Repeat Business: Follow-up calls and emails to existing customers will help drive repeat business, cross-selling, and up-selling.
• Ensure Customer Satisfaction: By using the Cummins Sales Process, you’ll ensure customer satisfaction from lead to sale.
• Support Sales Representatives: You’ll create and deliver qualified leads to sales representatives, assisting them with quotation and RFP management.
• Build Customer Relationships: Maintaining positive customer relationships will generate loyalty and future sales.
• Maintain Accurate Records: Entering new customer data and updating existing accounts will ensure accurate sales entry, reporting, and forecasting.
• Coordinate Across Departments: Good communication and coordination across the Sales function and other departments will support customer satisfaction and sales goals.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Strong Analytical Skills: Ability to provide data analysis reports on branch sales performance and develop pricing strategies by aligning with key stakeholders.
• Effective Communication: Skill in explaining complex topics to various target audiences, ensuring they understand and can use the information.
• Customer-Centric Approach: Incorporate the customer’s perspective to develop sales content that meets their needs and increases revenue.
• Proficiency in Sales Forecasting: Collect and assess customer data to create accurate forecasts of future consumption patterns.

QUALIFICATIONS

Education/ Experience

• Digital Marketing & Communication Management experience desirable.
• Limited prior experience required.
• Experience as a quote analyst or another sales support function desirable.
• Limited travel may be required.
• Experience with customer relationship management software desirable.
• Experience with other software-based sales and business tools desirable.
• Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable combination of education and experience required.

• This position may require licensing for compliance with export controls or sanctions regulations.