Accountability: Operational Process Support

• Attend to customers and intermediaries’ questions.
• Reconciliation of clients’ accounts department.
• Follow up on renewals.
• Processing policy documents for the new businesses
• Invite and dispatch renewal notices.
• Issue endorsements. i.e renewal, additions, and deletions.
• Issue motor certificates, marine certificates, and yellow cards
• Assist to Process Loss ratio reports and review accounts performance.
• Assist claims department by providing the required documents and details within the prescribed TATs.
• Ensure retention of existing accounts
• Adhere to the debt management guidelines.

Education and Experience Required:

• Bachelor of Commerce (Insurance Option) degree, or a related business degree, from a reputable university.
• At least one year experience in a busy underwriting department