RESPONSIBILITIES INCLUDE:
- Helps develop room revenue and room forecasts.
- Tracks future room availability on the basis of reservations.
- Process reservations by mail, telephone and central reservations systems referral.
- Handle enquiries and sell hotel facilities.
- Actively participate in yield management.
- Communicate reservations information to Front desk.
- Prepares reservations report.
CANDIDATE SPECIFICATION:
- National Diploma or Degree in Tourism and Hospitality Management.
- At least three years’ experience in a similar position.
- Computer literacy and strong working knowledge of Opera Property Management System.
- Proven negotiation and persuasion skills.
- Working experience in sales and hospitality management.
- Planning and organizational skills.
- Ability to work under minimum supervision.
