Key Responsibilities

Stock Coordination

Place orders for Stores through the call centre.
Perform stock on hand counts for all principals at the DC.
Inform all stores of promotional activities and drive promotional activity with the sales
team.
Ensure the optimum stock is delivered to the store to support any in-store promotion.
Take in orders from Vector sales reps and process orders for specific drives or
additional volume.
Manage sales orders.
Manage returns and product recalls.
Manage stock levels by regularly checking stock on hand on the depot floor.
Check for expired stock and notify the relevant manager.
Follow up on short delivery’s and arrange the re-orders.
Liaise with the sales team and buyers.
Conduct price surveys.
Resolve customer complaints.
Follow up on deliveries from Principals to the depot.
Ensure that the stock cover is high on best sellers and optimum on other products.

Resolve customer complaints.
Follow up on deliveries from Principals to the depot.
Ensure that the stock cover is high on best sellers and optimum on other products.
Action the optimal flow of merchandise including fulfilment of product marketing
introduction deadlines capacity planning.
Team Coordination and Self-Management
Take ownership and accountability for tasks and activities and demonstrate effective
self-management in terms of planning, prioritizing and self-development.
Follow through to ensure that quality and productivity standards of work are
consistently and accurately maintained.
Inform relevant parties in the event of tasks or deadlines not met the potential risks
thereof and provide appropriate resolution.
Support and drive the business core values.
Manage colleagues and clients’ expectations and communicate appropriately.
Demonstrate willingness to help others and “go the extra mile” to meet team targets
and objectives.
Champion training and development of self and others through utilizing available
training opportunities or contributing to the development of new training solutions in
collaboration with national training specialists.
Participate in and drive regular performance appraisals and ensure that own targets
and goals are clear and achievable.
Maintain a basic appreciation and awareness of employee relations climate and
ensure corrective action is taken where required in line with relevant legislation and
company policy.

KPI’s
Efficacy of the coordinator of sales and deliveries
Fulfillment of promotional stock requirements
Stock level management
Customer compliant resolution
Coverage and accuracy of stock count

Qualifications and Experience

 Merchandising/Logistics Diploma

Skills and Competencies

Behaviour Standards
Be brilliant at the basics.
Face the brutal facts.
Smash the silos.
Lead with integrity, respect and energy.
Be curious and challenge change.
Take accountability for results and people.

Knowledge
Sales and relationship management principles.
Vector products and operations.
Merchandising.
Marketing principles and practices.

Skills
Verbal and written communication.
Computer literacy.
Interpersonal.
Logical thinking.
Problem solving.
Analytical thinking.
Administrative.
Relationship

Attributes
Initiative and assertive.
Tolerant of stress and pressure
Attention to detail.
Deadline driven.
Able to priorities.
Professional