The Learning and Development Course Administrator ensures that the administration and logistics for all learning activities run smoothly.
They provide all aspects of administrative, logistical and organizational support. They also support the trainers in the online facilitation and ensure the digital learning management for each course.

Accountabilities & Functional responsibilities

•    Participates in establishing the yearly course planner, in coordination with course facilitators;
•    Provides efficient and timely technical and administrative support to course participants and deliverers;
•    Manages the administrative support to ensure that courses run smoothly;
•    Ensures the smooth running of events with the focus on the participant experience;
•    Using the Learning Management System, registers participants, animates the forum and sends assessment questionnaires to session participants;
•    Work with the trainer to co-facilitate the digital learning support offer to participants for each programme;
•    After the end of the course, processes invoice and conducts data validation and breakdown; records course completion for each participant and develops statistical information;
•    When applicable, contacts external providers (consultants, etc.) and provides timely administrative and logistic support to participants;
•    Maintains a coherent archiving system in collaboration with the Information Management Unit. Stores, maintains, retrieves, and supplies information using both computerized and manual-based systems for all courses.

Professional Experience required

•    Bachelor’s Degree from a recognized university or equivalent experience;
•    Minimum 5 years professional experience in an administrative or assistant role;
•    Fluent command in both written and spoken French (B1 Level or Higher) is a requirement;
•    Good knowledge of information systems, event organisation, finance and administration;
•    Knowledge of digital learning tools is an asset.