- Process production of all EMP credit cards
- Resolve all queries, disputes and issues on card production
- Responsible for follow-up with the Third Party Processor for generation of card personalization files
- Download of failed jobs, reprocess and notify branches of request status
- Responsible for communicating to Logistics Team on status of produced cards
- Responsible for the generation of daily, weekly and monthly reports on Credit card production to management
- Comply with the principles and policies in the information security hand book
Job Requirements:
- Minimum Education: First degree in any discipline
- Minimum of 5 years banking experience.
- Operational knowledge of electronic payment card
- Previous knowledge in banking operations is key
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