Core Responsibilities
- Ensure all bills are issued timely, accurately and efficiently
- Prepares complex invoices to clients including review of contract terms and conditions and the gathering of all supporting schedules
- Prepares data reconciliation to the accounting system
- Use best practices to create, present and distribute client bills
- Ensure that client and company preferences are appropriately balanced
- Maintain a thorough knowledge of client payment terms, discount arrangements, and billing requirements
- Proactively manage compliance with billing and collection policies
- Assist with the project activation process and understands and interprets contract brief and contract documentation
- Works with multiple contract types such as cost reimbursable, time and material and firm fixed price
- Assist with the application of indirect rate true-ups
- Ensure the proper application of rates
- Maintain expertise with respect to industry practices and the application of technology to billing and collection processes
- Research, implement and maintain industry best practices
- Maintain a thorough understanding of the needs of our customers both internal and external
- Develop strong relationships with company management and ensure a mutual understanding of an appropriate balance between those needs and the requirements of finance
- Document key policies and business practices
- Streamline as appropriate
- Ensure consistent and timely compliance amongst all team members
- Review of accounts receivable and unbilled inventory
- Working closely with counterparts, ensure consistent and regular communication around issues and old outstanding balances
- Identify and escalate problem accounts; work with the appropriate parties to influence timely and effective resolution
Minimum Qualifications
- High School Diploma + Six years of relevant experience, or Bachelor’s Degree
- 5-7 years experience in billing strongly preferred
- Strong analytical and critical thinking skills.
- Excellent customer service.
- Experience with cost reimbursable, time and material or fixed priced contract types.
- Experience with Incurred Cost Submission process.
- Expertise with Oracle, Deltek (or similar software with project accounting).
- Advanced MS Excel skills.