Essential Job Functions

Core Strategy

• Support the Head, BCB with the formulation and articulation of the BCB strategy
• Support the strategic design thinking process for BCB to deliver the financial objectives of the BCB
• Work with the other Business Units to ensure alignment to the overall BCB strategy
• Assist in waterfalling strategic decisions throughout the organisation through presentations, events, and internal communiques
• Monitor and track progress of the BCB strategic deliverables for update to the Board and other stakeholders
• Support the BCB Sectors and Departments by giving insight to the current and future market trends that provide capabilities that answer, “what if” and “what when” questions

Enablement

• Drive the effectiveness of the MANCO through the creation and embedment of tools that track and measure progress of agreed Key Performance Indicators (KPIs)
• Analyse reports and highlight key matters/issues to the Head, BCB
• Create presentations for Board, EXCO and any other forum as may be requested by the Head, BCB
• Compile briefing notes for presentations, interviews, media events, town-halls, etc.
• Periodically track performance against plans, and propose measures to address risks and challenges, through working with the MANCO
• Participate in forums, that require representation, under the mandate of the Head, BCB
• To Offer Leadership to the Head Personalization and the Business Manager
• Conduct internal/external research on subject matters as requested or required.
• Explore opportunities for closer collaboration between BCB and other Business Units as well as subsidiaries, and monitor progress on agreed agenda items.
• Work with the various BCB teams and enablers where relevant
• Collaborate with a broad variety of internal and external stakeholders, at all levels and all geographies of the organisation, to recommend, guide and implement the appropriate change management initiatives, along with related communication, learning and strategic interventions.
• Develop and manage the required budgets and operational expenditure related to events and initiatives aligned to the delivery of key strategic imperatives of BCB.
• Develop and share clearly articulated communication plan to promote a common understanding of the strategy at all levels to drive the achievement of strategic objectives.
• Develop artefacts required for the successful execution of approved interventions and participate in the execution these as appropriate
• Drive and scale organisational effectiveness practices across BCB to enable agile teams.
• Facilitate connectivity of talent across BCB and promote accountability for delivery of the people promise across the leadership and management teams.
• Guide and advise on standards and frameworks to ensure delivery of consistent Client experience across functions and jurisdictions.
• Guide the development of operating models and/or client value proposition across BCB to improve customer experience across the value chain in-line with BCB’s strategic objectives.
• Implement agreed upon interventions and programmes to enable strategy implementation across BCB, coordinating collaboration, efficiencies and alignment.
• Manage and monitor the achievement of targets and business performance across the BCB and provide best practice guidance around operational efficiencies to achieve strategic objectives.
• Monitor the implementation and adherence to controls to monitor and mitigate risks.
• Provide information, status and progress reports on strategy enablement initiatives as required as input to cross-functional management of information, reporting and technology.
• Research and advise on best practices to achieve strategic ambitions defined
• Stay up to date on developments, trends, legislation and industry regulations within area of expertise
• To integrate data from a variety sources to prepare fit for purpose management reporting to monitor performance across BCB and influence decision making and action planning for the health of the function.
• To provide an integrated view of strategy operationalisation across BCB and advise on best practices to achieve strategic ambitions defined.

Behavioral Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Strategies
• Embracing Change
• Empowering Individuals
• Establishing Rapport
• Generating Ideas
• Interpreting Data
• Producing Output
• Providing Insights
• Team Working

Technical Competencies:

• Business Acumen (P&C)
• Coaching and Mentoring
• Industry Knowledge
• Risk/ Reward Thinking
• Strategic Planning and Reporting
• Written Communication