RESPONSIBILITIES 

include the following. Other duties may be assigned.

General Operations

• Act as an administrator of the Africa payroll and global HRIS systems, including maintaining employee data to ensure accurate records and reporting.
• Compile and publish monthly, quarterly, and year-end HR reports such as headcount and turnover for Opportunity’s employees in Africa and India.

Administration

• Support full-cycle recruitment of staff-level positions based in Africa, including sourcing, selecting, proactively managing the interview process, and guiding managers on employment offers.
• Manage the onboarding process to ensure a seamless experience for new hires.
• Prepare and process payrolls for all Opportunity’s businesses across Africa, including the filing of necessary payroll taxes.
• Provide all relevant employee information and changes to professional employer organization (PEO) in a timely manner to facilitate the employment of local hires.
• Ensure that all elements of employee records and benefits files are kept up to date.
• Maintain employee records and ensure that job descriptions remain up to date.
• Manage benefit vendor relationships and negotiate benefit plans across all countries in Africa.
• Serve as a key Human Resources contact for the Africa region, including handling employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the Director, Human Resources, Africa.
• Ensure that the business complies with all HR-related internal policies, local government labor laws, and reporting requirements.
• Consult with the Director, Human Resources, Africa, when policy gaps exist and recommend ways to close any gaps.
• Participate as needed in investigations when employee complaints or concerns are brought forth to the business.

QUALIFICATIONS

• Bachelor’s degree in Human Resources or relevant field; HR professional certification is a plus.
• Minimum of 5 years of progressive HR experience with a proven record of outstanding achievement.
• Familiarity with administering HR practices and policies within a global organization is desirable.
• Knowledge of employment laws and practices across Opportunity’s countries of operations in Africa (DRC, Ghana, Kenya, Malawi, Nigeria, Rwanda, Tanzania, Uganda, Zambia).
• Ability to work in a matrix environment, responding to the needs of different teams, and an understanding of cross-cultural contexts.
• Strong verbal, written, analytical, presentation, and interpersonal skills.
• Able to adjust and redirect attention to managing multiple projects and priorities while adhering to deadlines.
• Excellent computer skills in a Microsoft Office environment. Must include Word and Excel.
• Demonstrated skills in database management and record keeping.
• Evidence of the practice of a high level of confidentiality.
• An understanding of and a commitment to advancing the mission and values of Opportunity International

LANGUAGE SKILLS

• Written and verbal fluency in English required, fluency in French desirable. Must be able to attend & fully participate in meetings conducted in English.

TRAVEL REQUIREMENTS

• Ability to travel internationally on occasion – most travel within Africa region.