To ensure on a daily basis that UBA Uganda has availability of all network and hardware resources.
Key Duties and Responsibilities:
- Install, configure and deploy pc and server software and hardware.
- Provide PC support to users.
- Support in administering and monitor performance of network systems
- Maintain documentation of hardware systems.
- Support in determining problem patterns and recommend solutions.
- Maintain an equipment schedule for PC’s, servers, ATM’s, printers and UPS’s
- Assist in identifying the need for new systems or re-engineering of existing systems.
- Support in managing and ensuring network security.
- Monitor the network availability by ensuring that all related tasks are properly performed.
- Provide online support to users.
- Support in installing and configuring network devices including servers, hubs, switches and routers.
- Support in managing schedules for preventive maintenance.
- Support in managing anti-virus server and ensure updates across the network on a daily basis.
Qualifications, Skills and Experience:
- At least one-year Banking experience.
- Knowledge of bank operating system.
- Experience in administration of network resources, servers and related systems
- Configuration and maintenance.
Skill/Competencies
- Ability to work under pressure.
- Good knowledge of IT Systems.
- Good presentation and report writing skills.
- Understands the business and can proactively see IT solutions to business problems.
- Ability to maintain good working relationships.
- Ability to work longer hours.
- Proactive in wanting to make a difference.
- A good team player
