n-SiNGo Uganda – Job Opportunity

Position: Franchise Manager
Location: Kampala, Uganda (Field work required)
Application Deadline: 22nd August 2025
Reports To: Head of Business Development

About Us

At n-SiNGo Uganda, we’re building something different — a system designed for the next decade: intelligent, efficient, and community-centered.

Our mission is to create a business ecosystem that empowers communities while ensuring top-tier operational standards. We work through partnerships and franchises, ensuring that every touchpoint reflects our values of excellence, integrity, and innovation.

We’re seeking a dynamic Franchise Manager to oversee our franchise network, drive operational success, and ensure each partner grows sustainably while meeting brand standards.

Role Overview

The Franchise Manager will serve as the primary link between n-SiNGo and its franchise partners. You will ensure each partner adheres to operational guidelines, delivers outstanding customer experiences, and achieves growth targets. This is a strategic and field-based role — you’ll be coaching partners, inspecting operations, and finding ways to improve performance.

Key Responsibilities

• Operational Oversight – Monitor and evaluate franchise operations to ensure brand consistency, compliance, and efficiency.

• Partner Support & Training – Provide guidance, training, and resources to franchisees to strengthen performance.

• Performance Management – Set clear KPIs, track results, and ensure partners meet agreed targets.

• Brand Compliance – Conduct regular audits to ensure franchises follow brand guidelines and operational standards.

• Growth & Expansion – Identify opportunities for scaling existing franchises and onboarding new ones.

• Problem-Solving – Address operational challenges quickly, offering practical and sustainable solutions.

• Relationship Management – Build trust-based partnerships with franchisees to foster long-term collaboration.

• Reporting – Prepare regular performance and compliance reports for management.

Who We’re Looking For

• Big Thinkers – Able to envision growth opportunities for the franchise network.

• Disciplined Executors – Can turn strategy into measurable results.

• Fast Learners – Adapt quickly to different business environments.

• Problem-Solvers – Resolve challenges without constant supervision.

• Collaborators – Work effectively across teams while bringing innovative ideas to the table.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Management, or related field.

• 3–5 years experience in franchise management, retail operations, or field supervision.

• Strong understanding of business operations, compliance, and quality control.

• Excellent leadership, coaching, and performance management skills.

• Proficient in English; fluency in local languages is an advantage.

• Strong analytical and reporting skills.

• Willingness to travel frequently within the field.

What We Offer

• A chance to shape the growth of a pioneering brand in Uganda.

• Competitive compensation and performance-based incentives.

• A fast-paced, innovative environment with opportunities for leadership growth.

• Direct impact on business success and community development.

How to Apply

Send your CV and a 1-page motivation letter explaining why you’re the perfect fit for this role to: ntambi.jeremy@gmail.com
Subject Line: Application – Franchise Manager

Deadline: 22nd August 2025