Main Job Functions:
- DevOps: Design, implement and support applications as per Business requirements
- To provide L2 and L3 operational maintenance and support for Open API, other API frameworks, reporting frameworks and assigned applications
- To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
- Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations
- Development of technical documents including Standard operating procedures, troubleshooting guides
- Derivation of trends in performance from statistics as well as from customer complaints so as to provide long term solutions to problems identified
- Actively collaborate with other Business functions to understand their pain areas and come up with improvement plan
- Serve MTN UG’s customers and provide solutions to customer problems to improve the customer experience
- Matrix management across Information systems and business units
- Working with multiple vendors and business units
- Execute any assignments that may be assigned from time to time at management’s discretion.
Education
- Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or related field
Work Experience
- 5 years’ experience in a busy IT environment with Dev Ops experience
- 3 years’ experience in software development and maintenance of applications
- 3 years’ experience in UNIX shell scripting
Skills / physical competencies:
- ▪ Experience in a variety of programming languages.
- ▪ Database Management Skills – Oracle, SQL server, MySQL, PostgreSQL, Hadoop, MongoDB
- ▪ Shell scripting/Programming
- ▪ Unix/ Linux System administration
- ▪ Experience in containerization
- ▪ IP networking knowledge
- ▪ Software Development and management
