MINISTRATION SUPERVISOR
The Administration Supervisor will report to the Administration Manager and will be based
at Head office. He/she is responsible for overseeing day-to-day administrative
operations, ensuring efficient office management, and managing the organization’s
estates and facilities.
The role provides
leadership to the Administration Officer, Stores Officer, and Front Desk Executive,
ensuring high standards of service delivery,
proper resource management, and optimal functioning of administrative and estate-related
activities within Pride network
Specific responsibilities include: –
1. Administration Management
• Oversee and coordinate general administrative duties to ensure smooth office operations.
• Develop, implement, and improve administrative systems, policies, and
procedures.
• Supervise the Administration Officer toensure timely completion of administrative asks.
• Manage office supplies, utilities, maintenance requests, and service provider relationships.
• Coordinate company events, meetings, and travel logistics.
2. Estates & Facilities Management
• Manage and maintain company estates, ensuring safe, clean, and functional facilities.
• Coordinate maintenance, repairs, and servicing of buildings, equipment, and
utilities.
• Conduct regular inspections of physical infrastructure and recommend
improvements.
•Liaise with contractors and vendors for
acility-related projects and maintenance.
3. Stores & Inventory Oversight
• Supervise the Stores Officer in managing stock levels, receiving goods, and issuing
supplies.
• Ensure accurate inventory records, stocktaking, and compliance with procurement procedures.
• Implement controls to minimize wastage,
loss, and mismanagement of organizational
assets.
4. Front Desk and Customer Service Supervision
• Oversee the Front Desk Executive to ensure professional reception, communication, and
visitor management.
• Ensure effective handling of incoming calls,
correspondence, and inquiries.
• Maintain a welcoming and organized frontdesk environment.
5. Staff Supervision & Team Leadership
• Provide leadership, coaching, and performance management to direct reports.
• Set clear work objectives, review performance,
and support employee development.
• Ensure teamwork, discipline, and adherence to
organizational standards.
6. Reporting & Documentation
• Prepare regular reports on administrative
activities, estate maintenance, and inventory
status.
• Maintain proper records of service contracts,
leases, repairs, and administrative
documentation.
• Support budgeting and cost control for
administration and estates functions.
Minimum Academic qualifications, Experience
& competence: –
• Bachelor’s degree in Civil / Mechanical /
Electrical / Architecture / Construction
Management, Facilities Management, Estate
Management, or a related field.





