POSITION DESCRIPTION
JOB TITLE: HEAD INTERNAL CONTROL
REPORTS TO: EXECUTIVE DIRECTOR – OPERATIONS
JOB PURPOSE
• The role holder is responsible for the development and implementation
of strategies that drive and build a policy and regulatory compliance
environment across the branch network as well as providing
compliance advisory services to Management, on adequacy while
driving the development of systems / work processes aimed at a robust
control governance framework and compliance to internal policies,
regulatory and statutory requirements.

KEY RESPONSIBILITIES /KEY DELIVERABLES
• Develop and document the annual control assurance program for the
Branches and in line with the Combined Assurance Framework.
• Identify inadequacies in processes and controls across the first line and
support the teams in reviews and enhancements.
• Provide input to the Risk Management Framework and compliance
process activities and related documentation (e.g., policies, operational
procedures).
• Monitor the performance of controls in all processes using tools such
as Key Control Self Assessments/Key Risk Indicators, incident reports
and ensure that escalations are made where necessary to manage risks
in a timely manner.
• Identify training needs, development of a training program and
continuous assessment of front-line staff on controls awareness.
• Perform root cause analysis for control failures across the branch
network and appropriate remedial actions are identified and
implemented for sustainability as part of the Incident management
process and to reduce operational losses.
• In collaboration with Business Technology, leverage automation and
data analytics to enable a proactive risk management approach.
• Track remedial actions from internal audits, regulatory reviews,
Financial Crime Management investigations, control reviews and other
such assurance reviews is undertaken as agreed with the business
units.
• Manage staff in an effective manner (hiring, motivation, retention,
performance/rewards assessments, development/corrective actions
etc.)
• Review and recommend process improvement and optimization in
line Bank’s policies and procedures, regulatory framework, and Bank’s
business strategy.
• Perform revenue assurance activities from the Branches to prevent
revenue leakage.
• Support the policy review framework across the business by drawing
from monitoring activities, process performance trends, industry
standards, etc and applying the relevant insights to improve the
control framework.
• Engaging key stakeholders to enhance/improve the risk and control
culture across the network through effective engagement and support
to Business teams.
• Lead investigations into allegations of misconduct or non-compliance
and implementing corrective actions as necessary in the Branches.
BUSINESS BEHAVIOURS
§ Passion: Committed to excellence, delivering outstanding results and
making a positive impact on our customers and stakeholders.
§ Teamwork: Collaborates, mutual respect, and diverse perspectives, to
achieve shared success and deliver greater value to the Bank.
§ Integrity: Uphold honesty, transparency, and accountability, ensuring
ethical practices in every action.
§ Innovation: Embrace creativity and forward-thinking, continually seek
new solutions to enhance customer experience and drive business
growth.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
• Bachelor’s degree in a discipline relevant to the role.
• Professional qualification or training in Risk management or
Compliance.
• A master’s degree or Membership of a professional body in a relevant
field will be an added advantage.
• Minimum 8 years of banking experience, with at least 6 years
specifically in banking operations (Internal control, Operational risk, or
internal audit) and credit (origination, appraisal, administration, or
credit risk) within a branch or regional environment.
• Proven track record of successfully implementing and managing
internal control and compliance frameworks in within the financial
services.
• In-depth understanding of Enterprise Risk Management (ERM)
frameworks, including the ability to design, implement, and oversee
risk management processes across various business functions.
• Experience in conducting risk assessments, identifying potential risks,
and developing mitigation strategies.
• Comprehensive knowledge of regulatory requirements, industry
standards, and best practices related to compliance and internal
controls.
• Strong leadership skills with experience managing and developing
teams.
• Excellent analytical skills with the ability to evaluate complex data,
identify trends, and make informed decisions.
• Proactive approach to problem-solving, with a strong focus on
identifying root causes and implementing effective solutions.
• Exceptional communication skills, both written and verbal, with the
ability to articulate complex compliance and risk management
concepts to Management and the Board.
• Proven ability to build and maintain strong relationships with internal
and external stakeholders, including regulators and auditors.

THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE
APPLICATION
§ Cover letter, Detailed CV, and Copies of academic documents all as
one file.

MODE OF APPLICATION
§ Online applications addressed to Chief People & Strategy Officer,
Pearl Bank Uganda.
§ Send application to hr@pearlbank.com with job title as subject.
§ Closing Date: Friday 9th January 2026 at 5:00pm.
§ Only shortlisted candidates will be contacted.
Pearl Bank Uganda Ltd is an equal opportunity employer