Job Title: Specialist-Reconciliation & Settlement

Reporting to: Manager-Settlement & Reconciliation

Division – Financial Operations

No. of Vacancies: 1

Mission/ Core purpose of the Job

Perform daily, weekly and monthly Trust account reconciliation, ledger accounts reconciliation, liquidations for merchants and service providers, adjustments for wrong transfers, perform reversals from any account in the mobile money system, prepare reconciliation reports for signoff daily, weekly, and monthly as per DOA, initiate resolution of unresolved deposits from bank, perform prefunding request from Treasury and follow up on identified reconciling items for resolution as per SLA

Main Job Functions:

• Perform daily Trust account and ledger account reconciliation.
• Capture all incidences logged for settlement relating to failed deposit and settlement from and to the banks.
• Review and initiate daily journal captured for merchants and partner settlement to ensure they are properly accounted for and authorised.
• Capture all Unresolved deposit in the mobile money system.
• Perform internal transfer request for banks, partners, and merchants.
• Set up scheduled and automatic liquidations of partner, merchants and banks.
• Follow back-office operation to Lift suspension of banks, Merchants, and partners to facilitate processing of their liquidations.
• Ensure end to end follow up and closure of all reconciling items in Mobile Money ledger account reconciliation.

• Prepare sign off for all ledger accounts daily.
• Advise Treasury on prefunding based on reconciliation of all prefunded accounts.

• Flag any identified irregular transactions or movement identified during reconciliation of accounts.
• Ensure settlement and reconciliation audit recommendations are followed up and objectively closed.
• Communicate with banks, partners, and merchants for any unresolved issues.
• Any other duty as may be required that is in line with the nature of job and level of responsibility.

Main KPIs include:

• Perform Mobile Money ledger accounts reconciliation.
• Perform reconciliation of paid-up agent commission.
• Follow up on settlement dispute and account reconciliation.
• Review processed Mobile money fee and revenue share.
• Ensure all journals are captured and reconciled daily.
• Action on all incidences logged in the system for Finance operation action.
• Handling of banking queries raised by agents.

Job Requirements (Education, Experience and Competencies)

Education:

• Bachelor’s degree or equivalent Business qualification

Experience:

• At least 2 years experience in a related area in financial services or telecom
• Good knowledge of Fintech Fraud
• Knowledge of Fintech business processes
• Excellent organisational skills
• Group accounting policies and procedures
• Knowledge in Fintech regulatory environment
• Basic risk management skills
• Ability to transfer skills
• A good working knowledge in office automation tools: Word, Excel, Visio, Outlook, SQL.
• Understanding of Mobile Money registration and liquidation procedures
• Knowledge of current and relevant legislation
• Familiar with Fintech products and services
• Added advantage; data reconciliation and usage analysis,

Training:

• Data management
• Customer Relationship management structures
• Know Your Customer (KYC) and Anti Money Laundering (AML) Requirements
• Process documentation

Knowledge:

• Telecommunications industry
• Local regulatory requirements/trends and operational best practice
• Customer identification documentation requirements and business founding documentation
• Customer Lifecycle Management
• High Volume records management
• Reporting and Performance analysis

Skills/Physical Competencies:

• Must have the ability to build and work as part of a team, or independently.
• Strong verbal and written communications skills
• Creative
• Problem solving skills
• Relationship building
• Analytical skills – weighing up the pro’s and con’s; making sense of information
• Feedback skills
• Conflict management skills
• Presentation skills
• Ability to meet deadlines