JOB RESPONSIBILITIES: The ICT Intern will work under the direct supervision of the ICT Manager / SSFP, and the intern will be coached by the ICT staff in the execution of their main duties as follows:
- Setting up new computers, networks, and softwares for new employees.
- Under ICT Manager guidance, performs Installation of Operating Systems and other computer software applications on new computers.
- Coordinating with other departments to ensure that all technologies are working properly for CARE Sierra Leone use.
- Supporting IT Technician vendor on the maintenance of existing IT and computer systems.
- Troubleshooting problems with Hardware (Printers, computers, and peripherals) and softwares.
- Providing technical support for all ICT related online platforms in CARE.
- Provide end-user support and IT helpdesk remote support for field staff.
- Coordinate with Admin department on communication and data bundle bills administration.
OTHER RESPONSIBILITIES:
- Perform other duties as instructed by your supervisor.
- Regular travel to field offices and projects sites to support field staff on physical IT-related issues.
- REMUNERATION
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- ICT Intern will receive a monthly stipend? towards their travel costs and other basic expenses during the duration of their internship.
- The ICT Intern will be entitled to per diem and overnight allowances during the performance of their duties at the standard CARE rates.
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