Serve as the main point of contact for customers and employees concerns and resolving them
• Ensuring that the shop has enough items for sales and ordering for additional items when necessary
• Assist in undertaking practical trainings for new and existing shop staff
• Meeting set targets and ensuring excellent customer service delivery
• Daily stock taking at the shops
• Reconciliation of sales and electronic transactions made during the day
• Any other assigned task

Qualification Required & Experience

• HND or WASSCE with at least 3 years working experience in the food and hospitality industry or a Degree in hospitality
• A minimum of 1 year working experience
• Passionate about working in the food industry
• Ability to analyse and handle complex situations
• Ability to multi task, prioritize, work under pressure and meet deadlines
• Great interpersonal skills
• Attention to details and excellent problem solving ability