To maximize the acquisition and retention of digital –banking customers of the Bank through expansion of the various digital channels (ATM, POS, etc.); creating innovative framework and implementing value-adding product and services, and ensure service delivery is as per the required service standards with the view to achieving the Bank’s business objectives.
Generic Functions:
- Mentor and enable staffs below his /grades towards achieving their effective performance;
- Participate in developing, reviewing and implementing policies & procedures, plan /budget, performance report of the division;
- Contribute to the bank’s profitability as per the target set;
- Engage in teamwork, collaboration, and transparency work practices;
- Adhere to internal control system and risk management program of the Bank;
- Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance;
- Handle other related generic activities as deemed necessary
- Specific Functions:
- Prepare Business requirement to avail terminals and develop deployment guideline/plan (for ATM and POS) and monitor the deployment is carrying-out as per the guideline;
- Participate in the development of initiatives on digital banking business requirements in collaboration with cross functional units;
- Closely follow up and evaluate the performance of ATMs and POSs and other digital channel deployed in various outlets and prepare redeployment proposal for those poorly performing;
- Perform other duties as required.
- Qualification:
- BA in Management, Business Management, Economics, Business Administration, and any other related fields.
- Experience:
- Three/3 years’ of relevant banking experience of which one/1 year on officer position.
