In order to carry out a variety of administrative and clerical duties, Adroit is seeking an intelligent, accountable, polite, and trustworthy administrative assistant. The daily operations of the Adroit Corporate Office shall be managed with efficiency and without disruption by the Administrative Assistant.

Critical obligations
• Assist guests in locating the appropriate departments or individuals by greeting them.
• Resolve inquiries via email or telephone and answer the phone.
• Conference call coordination, meeting room reservation, and minute-taking
• File and photocopy documents, among other administrative duties.
• Draught letters, documents, and emails
• Office procedure and record system implementation and/or development
• Supervise client files and database entry
• Purchase and uphold provisions
• Organisation and maintenance of personnel systems and archives in support of business operations.
• Payroll administration and preparation.
• All statutory returns are prepared and uploaded.
• Employs, conducts interviews.
• Maintain records of financial data.
• Disseminate and arrange communications.
• Make travel arrangements and verify them.
• Outgoing correspondence preparation and mailing Keep departmental files and records confidential.
• Carry out regular accounting procedures.
• Provide support for reports and presentations.
• Facilitate the process of generating reports on a repetitive basis.
• Construction and upkeep of an organising system.
• Keep office procedures and policies current.
• Keep records of contacts.
• Make reservations for travel.
• Efficient report submission and reconciliation.
• Offer visitors general assistance.
• Provide internal and external clientele with the primary point of contact.
• Manage senior managers’ requests and inquiries in coordination with executive and senior administrative assistants.

Minimum Experiences for Qualification
• Full Grade 12 certificate.
• Certificate or Diploma in business administration or related field
• 3-5 years of work experience;
• Essential credentials in office management or secretarial.
• Experience in human resources will prove advantageous.
• Required experience of at least two years in a comparable role.
• Computer proficiency (including Word, Excel, and PowerPoint)
• Competence in report drafting.
• Familiarity with the labour regulations of Zambia.
• Knowledge of procedures and systems for office management.
• A practical understanding of office machinery, including printers, laminating machines, and fax machines.
• Mastery of Microsoft Office, with a specific emphasis on Excel, Word, and PowerPoint.
• Capable of prioritising tasks and with exceptional time management abilities.
• Problem-solving abilities and accuracy.
• An exceptional aptitude for both oral and written communication.
• Effective multitasking and exceptional organisational abilities.
• Driver’s Licence in a clean condition (manual will prove advantageous);