The Operations Manager is a key managerial position responsible for ensuring that BRAC Sierra Leone
operations run smoothly and efficiently. The position holder will also be responsible for developing and
implementing strategies to improve the organization’s operational efficiency. The Operations Manager will
oversee efficient procurement processes, and effective administration and Logistics, enabling BRAC Sierra
Leone to achieve its mission and strategic goals.
KEY RESPONSIBILITIES:
Operational Strategy and Management
● Develop and implement integrated operational policies and guidelines aligned with
organizational strategy.
● Oversee all BRAC operations in line with the established standard procedures and
guidelines.
● Ensure timely operations, within budget, and with quality assurance.
● Lead and supervise the Procurement and Administration teams to ensure efficient operations and
compliance with policies and procedures.
Guidelines Review and Compliance
● Conduct regular reviews of BRAC International guidelines and statutory legislation to stay updated on
changes and developments.
● Collaborate with department heads and teams to assess existing processes and
practices for compliance.
● Evaluate current organizational processes, policies, and procedures to identify areas that require
compliance improvements.
● Develop and implement effective processes and standards to enhance compliance and efficient
operations.
Procurement Management
 Oversee procurement processes, including vendor selection, negotiations, and
contract management, to ensure cost-effective and quality procurement of goods and services.
● Implement procurement best practices and ensure transparency and accountability in procurement
operations.
Administration and Facility Management
● Ensure efficient administrative processes, including office management, logistics, and facility
maintenance, to support the smooth functioning of BRAC Sierra Leone’s operations.
● Develop and maintain relationships with key stakeholders (such as landlords and service providers)
● Oversee compliance with health and safety regulations and the implementation of security measures.
Cross-functional Collaboration
● Collaborate with other project leads and country management to align operational activities with
program objectives and organizational priorities.
● Foster a culture of cross-functional teamwork and communication to achieve shared goals.
Performance Monitoring and Reporting
 Establish and track key performance indicators (KPIs) to measure the efficiency and effectiveness of
operations. Prepare regular reports and presentations for management and stakeholders on operational
performance.
SAFEGUARDING:
● Establish a safeguarding culture across all levels of the programme by implementing the
safeguarding policy.
● Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working
environment.
● Responsible to ensure team members are appropriately trained, supported and have access to resources
regarding issues that are identified and actioned in accordance with the safeguarding policy and procedure.
● Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others
to do so.
EDUCATIONAL REQUIREMENTS:
 University Degree or Master’s in Finance, Procurement, Business Studies or a related field is desired.
EXPERIENCE REQUIREMENT:
● Five (5) years job experience in INGO and/or the private sector.
● Experience in similar management position