As Director of Data Science & Business Intelligence you will be empowered to build an enterprise Data Science and BI capability. This role will be critical in scaling our BI infrastructure and unlocking the power of data science in creating stickier experiences to our customers. Your knowledge of statistics, BI infrastructure, and analytics methods combined with your strong management and communication skills will determine how we evolve key areas of our business. In this role you will be a player-coach, fully remote and report to senior leaders in the Analytics and Finance Organization.

Responsibilities:
• Build & scale our data science team, ultimately helping our business make decisions better

• Create a data science roadmap that aligns with key areas of the business and unlocks value

• Create and deliver on a business intelligence roadmap that scales our infrastructure, reporting and data model capabilities

• Outline the customer journey, and identify levers the business can pull to delight our customer and create sticky experiences

• Create multivariate models that showcase the key drivers of customer retention and churn

• Collaborate cross functionally with analytics teams, engineering teams, and groups of passionate stakeholders dedicated to improving our customer experience

• Distill our knowledge of the consumer into playbooks, data visualizations effectively putting knowledge into action that helps out business make decisions better