Our Trackers are important to our business because they ensure our trucks arrive at their destinations safely. A Tracker’s job is to monitor the location of a truck using the GPS system. A Tracker keeps track of truck fleets, and ensures that the vehicles are being used accordingly; they are also vital in recovering trucks in the event of a truck being stolen. Do you have what it takes to be a Tracker?

1. Essential Skills:

Clear communication skills ensuring clear and candid information.
Computer Literacy to effectively operate and manipulate online management systems.
Faultless administration skills ensuring accurate and efficient procedures.
Problem solving skills to ensure obstacle to progress are overcome.

2. Qualifications:

A minimum of Certificate or Diploma in any relevant discipline and/or equivalent vocational. experience in Transport / Logistics service support.
Fluent English and Kiswahili.
IT Literacy.

3. Overall Purpose

To work as part of a team in the tracking call centre and function as a vehicle tracking operator.

4. Accountabilities & Responsibility Areas

Responsible for monitoring and recording truck location and status.
Communicate any issue that prevents the efficient transit of Alistair Group Cargo to operations & support staff.