Workatele

Client Engagement Associate at EHA Clinics, Lagos, Nigeria

EHA Clinics

Client Engagement Associate at EHA Clinics, Lagos, Nigeria

EHA Clinics

Full time Job

Date Posted: January 26, 2024

Application deadline:

Expired on: January 31, 2024 12:00am

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Job description

PURPOSE

Diligently promote, follow up, close sales/deals, up-sell or cross-sell services and products. Promoting, following up, and closing sales/deals Work diligently to meet sales and revenue targets.

Creating plans to identify and address clients’ business needs Follow up on customers’ complaints and develop action plans to meet the identified needs, while liaising with concerned units for corrective action where necessary. Studying competition to retain customers Inform:

TARGETED SPECIALIZED KNOWLEDGE

  • Minimum of Bachelor’s degree in Marketing, Business Administration, or related field.
  • Minimum of 1 year of proven post NYSC-related experience as a Business Development Executive, Marketing Executive, Customer Success Officer or Client Service Officer.
  • Experience in the healthcare industry or pharmaceutical distribution industry will be a strong advantage.
  • Proven track record of meeting and exceeding targets.
  • Background in customer service, sales and marketing. Completion of compulsory National Youth Service Corps (NYSC) or exemption.

Remuneration:

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.

Key Areas of Note 

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

Hold Computer literacy

Excellent Communication and Customer Service

Caring, Compassionate, Dedicated and Professional

Working Under Pressure

Humane, Empathetic and Supportive Bedside Manner

Leadership and Teamwork

Problem solving and Initiative

Time Management and Organization

Attention to Detail

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment.

Application deadline:

Expired on: January 31, 2024

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