Specific Job Responsibilities:

• Create Gallagher profiles for all new employees that access site.
• Maintain and update profiles of current card holders.
• Perform accurate execution of bulk changes performed by administrators.
• Verify all visitor access request with supporting emails before granting access to visitors.
• Assign driver visitor cards to all drivers entering site for deliveries based on pre-alerts.
• Verify and maintain compliance of competencies.
• Record and assist individuals entering site for inductions and subsequently liaise with training to confirm compliance before assigning access cards.
• Assign access in accordance to approved access zones.
• Prepare Shutdown lists, cards and profiles for shutdown contractors entering site.
• Coordinate shutdown card collection alongside planning and safety teams.
• Prepare access reports for shutdown card issuing activities.
• Generate Gallagher report upon request.
• Frequently review Gallagher data to ensure accuracy.
• Update contractors access in line with contract terms.
• Address queries directed to the Main Gate Access team.
• Perform background checks and clearance procedures based on HR requests, Shutdown requests and for all new contractors.
• Keep stock of the Main Gate stationary, card printing consumables and cleaning material.
• Keep stock and prepare monthly reports of all unreturned cards.
• Manage lost card process.
• Liaise with Technical team to resolve any software or hardware of Main Gate systems.
• Work hand-in-hand with the officers assigned to the Reception and Main Gate area.
• Be accountable for the quality of service and performance.

Qualifications & Experience:

• Grade 12 Certificate.
• A minimum of 2 years related experience.
• Degree in Business Administration, Human Resource, Public Administration or related field.
• Proficiency in Microsoft office.
• PowerBI experience will be an added advantage.
• Must be familiar with safe working practices.
• Pronto experience.
• Gallagher Software experience will be an added advantage.

Knowledge & Skills:

• Ability to show initiative and have good interpersonal skills.
• Must have good communication skills in the English language with an emphasis on writing skills.
• Must be able to coordinate administration of access control processes and procedures effectively and efficiently.
• Must be able to liaise with end users and other stakeholders to support the operation’s effectiveness and efficiency.
• Must be able to identify data, process irregularities, and report this to the Supervisor timeously.

Behavioural Traits:

• Ability to work under pressure.
• Must be willing to learn and grow with the department.
• Must be meticulous.
• Good communication skills.
• Self-motivated and able to work independently.
• Strong planning, organising, prioritising, and problem-solving skills are essential.
• High level of ethics and integrity and ability to maintain confidentiality.