Workatele

Customer Service & Logistics Specialist at ChampionX,Takoradi, Ghana

ChampionX

Customer Service & Logistics Specialist at ChampionX,Takoradi, Ghana

ChampionX

Full time Job

Date Posted: February 2, 2024

Application deadline:

Expired on: February 18, 2024 12:00am

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Job description

Primary Duties & Responsibilities

Follow safety policies to provide a safe workplace for all employees, and supports the guiding principles of Goal Zero to continually improve the plant’s safety, health and environmental performance, security, and efforts to respond to public concerns relating to design, development, manufacture, storage, marketing, distribution, use and ultimate safe disposal of chemical products. Drive culture of safety; Report safety observations / incidents

Supports and is committed to the Quality Improvement Process. Plans strategies to ensure error-free work by “doing it right the first time” and conveys this attitude in the daily performance of various duties, in our drive continuous improvement.

Creates purchase requisitions and follow MEA purchasing policies to buy services and indirect materials for the Ghana plant.

Care chemical purchase orders following an approved request and manage the order tracker

Process customer (sales) orders and process billing to the customer ensuring 100% data accuracy

and assisting to analyze plant performance data and posting plant analytics and KPIs while maintaining historical data.

Maintaining proper records of files from all inbound, outbound, and other transactional records for regulatory purposes

Assist to troubleshoot problems occurring in inventory transactions and correct them.

Conduct visitor site inductions and maintain proper records of it.

ERP System daily and monthly housekeeping (both sales and purchase orders cleanup).

Responsible for inbound and outbound logistics

Provide support for cycle counts and participate in full physical counts

Liaison for onsite PTW, ensure the red list is updated and followed and all life critical policies are adhered to including securing loads.

KEY BEHAVIOURS / COMPETENCIES

Anticipate customer’s business needs and recommend improvements and innovation plans.

Highly analytical and problem solving

Exhibit proficiency in supply chain analytics

Complete and stay current with all CBT requirements.

Participate in relevant classroom-based training as available.

Team player skills and highly collaborative

Minimum Education And Experience

Experience in logistics, warehousing, inventory, and auditing.

Bachelor’s degree in Business, Engineering, Logistics and Transportation, or a related field

Effective problem solving and problem resolution skills.

Experience with SAP or other ERP software.

Must have strong Microsoft Excel, Word, Power Point and Word skills. Must be able to create excel sheets to analyze data and be able to create professional and impactful PowerPoint presentations.

Strong and effective communication, interpersonal, presentation and leadership skills, demonstrating traits such as persuasiveness, negotiation skills, conflict management and resolution techniques.

A flexible working approach with the ability to respond to ad-hoc and unexpected issues, effectively.

Comfortable with ambiguity and ability to work with good judgement

Strong organization, sense of urgency, prioritization, and multi-tasking skills.

Application deadline:

Expired on: February 18, 2024

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