To serve as the first point of contact for visitors, handling inquiries, providing information, logistics support and managing administrative tasks.
Main Responsibility Areas:
- Logistics Support
- General Administration
In This Role You Will:
Logistics Support:
- Assist the Regional Management support team with logistics for events.
- Assist in booking meeting and conference rooms.
- Arrange travel and accommodation requests for Regional Management Team.
- Ensure staff and visitors use badges as required.
- Assist with requests via DocuSign, Ariba and SAP.
General Administration:
- Welcome visitors in a friendly and professional manner.
- Manage incoming calls, letters and emails.
- Dispatch letters and documents while filing received copies.
- Keeping a record of activities in the Mail/Document retention Room.
- Keep the reception tidy.
- Assist accounts payable with issuing VRPO’s, TCC and Cheques.
Your Training, Skills & Experience Checklist:
Formal Qualification (including Professional Registrations):
- HND, Certificate, Diploma or Bachelors’ Degree in Administration or in a related field or similar professional experience.
Additional Knowledge:
- Knowledge of vendors and suppliers applicable to the department.
- Knowledge of internal administration and communication processes, procedures and systems.
Experience:
- Minimum of 2 years’ experience in similar professional role.
Technical Skills:
- Strong computer literacy skills – MS Office (Word, Excel, PowerPoint and Outlook), MS Project, Programming, Coding and Application Software.
- Strong communication (written and verbal) and interpersonal skills.
- Strong time management skills.
- Strong planning, organising and prioritising skills.
- Ability to plan and work in a fast-paced, dynamic environment.
Behavioural Attributes:
- Adaptable.
- Analytical.
- Creativity.
- Pro-Active.
- Reliability.
- Resilient.
- Safety Conscious.
- Team Player.
Working Conditions:
- The position is located in Accra in the regional office.
- Extended and unpredictable hours is the norm.
