CLIENT MOBILIZATION (5% TIME)

• Participate in the Inkomoko  Ethiopia program awareness events and meetings
• Support in identifying and enrolling entrepreneurs in the program based on the set criteria
• Communicate program details to the community participants and confirm messages have been received
• In consultation with the BDM, Represent Inkomoko  Ethiopia as an Ambassador, outreach to existing structures in refugee and host communities
• Advise on participants’ criteria to fit the culture, program and doing business in the community

MANAGEMENT (15% TIME)

• Supervise and coach the assigned trainers and Training Support Associates/Social Workers to deliver excellent service to entrepreneurs
• In collaboration with the BDM, set work plans, participate in quarterly performance reviews and maintain weekly check-ins
• Be aware at all times of key goals and develop daily strategies to achieve them in alignment with budget and culture
• Participate in local staff meetings and other organizational activities to share information with the team
• In collaboration with the BDM, liaise with the consulting and investment teams, our lending partner (Rays MFI) and other departments to ensure smooth operations
• Be a good ambassador in ensuring the organizational culture is understood and followed through by all staff under your supervision
• Interpret, apply, and ensure departmental compliance with applicable donors and local policy laws and regulations
• Ensure all staff under your supervision are compliant with organizational HR policies, and implement disciplinary actions when they are not
• Work with the BDM and Training manager to plan and manage the budget, staffing, and other resource needs to deliver program outcomes
• Develop a good relationship with all partners and local authorities
• Communicate to BDM and Inkomoko   Ethiopia leadership about any challenge faced by participants during program implementation
• Provide weekly and monthly reports to the BDM and Training manager
• Perform other duties as required and assigned by your manager

CONSULTATION  (5% TIME):

• Work on client consultation

TRAINING IMPLEMENTATION (70% TIME):

• Develop new and harmonize existing content to fit MESMEs size & needs and business dynamics in Ethiopia
• Manage trainings in all locations of operations in the Somali region
• Plan and implement training of trainers (ToTs) as part of the ongoing classes schedule for Trainers, BDAs, Training Support Associate/Social Workers
• Translate all training materials/content to local language(s)
• Conduct trainings and shadow all the BDAs during training in all the locations
• Recommend clients that need extra/specific attention to the relevant Business Development Advisors of the location
• Ensure that all the entrepreneurs in the program are informed and attend all planned training
• With support off the BDM, organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time with support from social works and Training Support Associates
• Deliver trainings as a trainer to 3,000 entrepreneurs per cohort using Inkomoko training materials
• Review and advise the Training Manager and BDM on necessary changes to the training curriculums
• Complete all the program trainings in the due time and within budget
• Deploy a wide variety of training methods – both in-person and digital – iterating as needed;
• Draft training reports, share with the line manager and updates the online reporting tools
• Coordinate with Social Workers/Training Support Associate for smooth logistics
• Participate in capacity-building workshops on a range of topics related to business growth, accounting, finance, marketing, human-centered design, innovation, etc

GENERAL ADMINISTRATION (5% TIME): 

• General maintenance of entrepreneur files, reports, and coordination with colleagues
• Contribute to staff meetings, annual retreats, and monthly entrepreneur Services meetings
• Participation in ongoing entrepreneur tracking and implementing Inkomoko ’s impact evaluation programs every quarter/year
• Participate in collecting success stories and their write up
• Represent Inkomoko  Business Consulting in partner’s meetings and any other events in camps and host community as assigned
• Participate in the development of Inkomoko  goals, strategies, and planning
• Represent Inkomoko   Business Consulting in the local business community and at conferences or other events
• Keep up to date on the latest business and industry trends in Ethiopia and across Africa
• Record billable hours and activities in organizational tracking systems (Odoo, etc.)
• Maintain an updated training schedule on the calendar and website
• Work with the Monitoring, Evaluation & Learning department to ensure training are assessed for impact and value to entrepreneurs
• Attend all Company-wide meetings and maintain organizational values in all situations

We are looking for an individual who is passionate about entrepreneurship and have the skills and experience to help entrepreneurs make lasting changes to their businesses. We are seeking candidates who work quickly and thoroughly, collaborate, and are both kind and serious.

The ideal candidate will have the following qualifications:

• • Skilled with expertise in market linkages and value chain management to MSMEs;
  • Experience in business training, facilitation, content development, business consulting, business planning, and providing business advice;
  • Excellent Somali and English;
  • Experience working in refugee settings, with somali community in Jigjiga and being a native of Jigjiga would be an advantage;
  • Deep understanding of go-to-market strategies and growth strategies for businesses in the area of consumer goods;
  • Ability to work with high-profile individuals and companies by demonstrating exemplar levels of professionalism;
  • Strong presentation and training skills, and ability to teach others business concepts;
  • Possess business acumen, and original thinking;
  • Excellent computer skills – including Powerpoint, Word, Excel, Odoo, Epi-collect, Google Drive, Kobo-collect, Trello, Asana, etc;
  • Flexible and able to deliver results under pressure;
  • Experience working and managing teams remotely;
  • 5+ years’ experience, work with MSMEs is required;
  • Bachelor’s degree required in a Business related field;
  • Additional Master’s studies or CPA skills preferred;
  • Good at translation from English to the somali language, would be an advantage
  • Access to a smartphone 24/7
  • Ready to reside in Jigjiga and/or travel on a daily basis to camps and host communities