MANAGEMENT & GENERAL ADMINISTRATION (50% time)

• Serve as a coach, mentor, and advisor to Business Associates (BAs) and Business Development Advisors (BDAs) to enhance their business development skills
• Ensure client recruitment targets are achieved in assigned locations
• Assist BDAs/BAs and review work as needed to ensure high-quality work is delivered to clients
• Coordinate the BDAs and BAs activities with other department activities, ensuring the highest quality of organization and client services outcomes
• Work with the Business Development Manager and Inkomoko leadership team to develop annual goals for the BGS department
• Build the capacity of BDAs and BAs team to achieve Inkomoko Ethiopia’s annual business development service objectives, market linkages, advocacy & access to finance.
• Represent Inkomoko in stakeholders meetings and activities.
• Maintain and develop relationships with partners, business community leaders inJigjiga, Kebri bayah, Sheder and Awbare
• Keep up to date on the latest business and industry trends in Jigjiga and the refugee communities
• Ensure set KPIs on individual business, market linkages and advocacy are met in the locations under his/her supervision

BUSINESS DEVELOPMENT SUPPORT & CLIENT RELATIONSHIP MANAGEMENT (40% time)

• Conduct regular site visits to provide real-time coaching for assigned client portfolio based on business needs, challenges and opportunities
• Provide informed, strategic, and realistic advice to help clients meet their objectives for business growth.
• Ensure up-to-date clients’ business information across locations in an accurate manner using the applicable project management tools
• Review BDAs & BAs consulting work to define immediate client needs and areas of improvement.
• Assist BDAs & BAs to implement recommendations on learnings/insights within businesses, helping them to navigate challenges, make sound business decisions and achieve their business/growth goals
• Connect clients to other INKOMOKO services, including access to finance, training, advocacy and market linkages
• Manage the schedule and delivery of services throughout client engagements
• Provide the training using Inkomoko training materials in English, Somali, Amharic Afan-Oromo & any additional language as required within the area of operation
• Coordinate with the training and field teams in organizing training logistics, field activities such focus group activities, refresher trainings and training supplies ensuring all are within budget
• Ensure up-to-date the clients’ business information is collected and shared in an accurate manner using the applicable project management tools.
• Support and coordinate with the MEL, training and admin teams on location activities

COMMUNICATION AND REPORTING (10% time)

• Regularly track and report on the progress of client work and project deliverables, gathering learnings/insights and reporting to management for improvement.
• Review & submit weekly, monthly and quarterly program reports in a timely manner.
• Communicate program priorities/details to clients, in line with INKOMOKO policies.
• Perform any other duties as assigned

We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, patience, a sense of humor, and imagination.

The ideal candidate will fulfill the following requirements:

• • 5+ years of work experience in relevant or applicable field
  • Experience in consulting, business planning, and providing business advice
  • Excellent computer skills, especially with MS Excel, Word, Kobo-Collect and Odoo
  • Good written and oral communications skills
  • Good presentation and training skills
  • Shows perseverance, personal integrity, and critical thinking skills
  • Good at translation from English to local languages (Somali & Amharic ), would be an advantage
  • Bachelor Degree in Business Administration/Accounting or related field
  • Ready to reside in Jigjiga