IPA is seeking a highly motivated and qualified individual with outstanding data collection, people management, and communication skills as a Field Officer (or enumerator) to support a project titled A Second Chance at Financial Inclusion. The Field Officer will be responsible for collecting data by conducting phone interviews with respondents. He/she has direct contact with participants and has a significant bearing on the quality of data collected and ultimately on the quality of data output. Below is a list of some of the general duties and responsibilities of the Field Officer, to be carried out as needed according to the determination of the Field Manager.

Responsibilities

1. Explaining project objectives and obtaining informed consent from all respondents before data collection.

2. Effectively communicate the research to all participants in an easy-to-understand language.

3. Conduct a minimum of 12 full phone interviews per day with respondents across the country.

4. Submit a daily log reporting the number of full interviews conducted with exact unique IDs of those interviews.

5. Include the unique IDs of attempted phone numbers indicating whether they are

reschedules/ongoing, re-assignments, or refusals in the log.

6. Report any complication during data collection to the Field Manager instantly.

7. Keep all data collecting instruments safe and secure.

8. Carry out any other duties assigned by the Field Manager.

Qualifications

Required

• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and interacting well with respondents.

• Proficiency in written and oral communication in the local languages in the four provinces mentioned above.

• Previous experience with SurveyCTO is preferred.

• Ability to work independently and to carry out assignments to completion within parameters of instructions given prescribed routines, and standard accepted practices.

• Previous experience in conducting phone surveys or Focus Group Discussions.

• Excellent interpersonal skills: Ability to respectfully engage people in public.

• Attention to detail and strong note-taking skills.

• Must have basic knowledge of how to use Microsoft office tools, especially Word and Excel.

• Must be based in Lusaka.

• Speaks any of the following languages in addition to English: Nyanja, Bemba, Tonga, Lozi, Luvale, Kaonde, or Lunda.

• He/she must be physically fit.

Preferred

​• Possesses exemplary Emotional Intelligence.

• Extremely proactive and works to meet deadlines.

• Extremely confident and can learn and adapt very quickly.

• Should be organized and be aware of all the moving pieces all the time.