Your Background & Skills 

• Bachelor’s Degree
• 3+ years of experience
• Experience in international affairs, NGO, or international organizations
• International Development knowledge and experience with USAID relevant work experience preferred
• Regional experience in Central, Latin America and the Caribbean preferred
• Demonstrated understanding of United States Government (USG) regulations and compliance issues
• Ability to work with and communicate effectively with colleagues at all levels of the organization
• Detail-oriented and highly organized, with the ability to multi-task and work independently
• Strong computer skills, especially Microsoft Office: Outlook, Word, PowerPoint, and Excel
• Ability to effectively provide support and solutions across borders and cultures
• Ability and interest to work in a fast-paced, small office work environment
• Spanish language skills preferred
• You must have unrestricted authorization to work in the country where you reside.

Your Daily Tasks 

• Work on new country registration: selection of and close coordination with legal firms, including negotiating terms and scopes of work; submission of organizational documents, powers of attorney, and other forms of documentation as required per country/location
• Process documents required for registrations; prepares procurement packages; reviews and clarifies required documents with local legal firms
• Conduct regular reviews of policies and conducts regular audits on agreements, vendors, and legal documents
• Manage and maintain the Global Operations SharePoint page and internal folders
• Manage and maintain the Global Operations database including country profiles information
• Monitor the close-out processes of IREX Global Offices
• Update, manage, review Global Ops internal templates, manuals, and trackers
• Identifies and documents best practices, lessons learned and performs root-cause analysis and other problem-solving activities to identify effective corrective actions and improvements to current Operations policies and procedures
• Support Global Operations Manager in the maintenance of operating procedures to ensure that polices and procedures is up to date
• In coordination with the Global Operations Manager, develop and utilize professional networks to inform decision making and benchmarking of best practices for international operations
• Manage Global Operations’ inbox and Zendesk requests
• Prepare, edit, and revise documents required for banking, Power of Attorney, and all other formal communications
• Arrange and manage Global Operations’ meetings with other support units, e.g., NBDU, Global Finance, Regional HR, and IT
• Serve as the primary contact for Global Operation’s vendors, e.g., services (notary and translation services)
• Manage and provide day-to-day oversight of the IKnow Operations system (iKFO) for field-based personnel and operational data
• Manage vendor contracts and agreements, process invoices, and procurement for vendors.
• Monitor new business initiatives
• Monitor the startup and close-out processes of IREX Country Offices
• Track program awards and global activities
• Process procurement requests and vendor setup for approval of the Global Operations Manager and Grants and Contracts
• Process payments in AP for all Global Operations vendors
• Work collaboratively with the Global Operations Team to ensure project deliverables are met
• Other support duties as needed.