The Systems and Database Management Specialist shall oversee all aspects of IT and database management activities within the organization. The specialist is responsible for managing IT infrastructure, including database systems, guiding procurement processes, and implementing cybersecurity policies while providing technical leadership and support to ensure smooth operations and effective utilization of resources.

Scope of work
System Security, Maintenance, and Upgrade:
• Ensuring the physical and virtual security of the TAHA Group’s information and communication systems, including business processes, servers, databases, websites, and social media platforms.
• Overseeing reliable and cost-effective connectivity, communication, and upgrades for TAHA’s servers, systems, and databases.
• Ensuring TAHA’s website and digital platforms adhere to TCRA standards and maintain up-to-date formats and layouts.
• Managing timely upgrades for all TAHA laptops and systems, including licenses, antivirus software, and essential updates.
• Providing leadership and technical advice for procuring, installing, configuring, activating, and maintaining IT equipment and services.
• Performing regular maintenance and troubleshooting on existing office and communication technology equipment.
• Managing all ICT infrastructure, digital access, and components for TAHA Headquarters and satellite offices.
• Ensuring connectivity and reliable access to the organization’s digital systems.
• Guiding the procurement process for technical vendors and facilitating vendor relationship management.
• Updating ICT manuals to include security aspects of the entire information system.
• Managing TAHA Cybersecurity Policy, Information System products risk framework matrix, IT Audit Framework, User Policy, and Business Continuity Plan.
• Develop and review TAHA ICT and related policies and facilitate their enforcement.

Database Management:
• Design, implement, and maintain database systems.
• Ensure data security, integrity, and availability.
• Optimize database performance and scalability including ERP, TARIC, MEL system, etc.
• Develop and implement data management policies and procedures.
• Conduct data analysis and generate reports as needed.

Branding:
• Work closely with the Communications department to streamline the digitalization process, enhancing efficiency, and broadening the reach of TAHA systems and platforms in alignment with TAHA standards, ensuring their optimal functionality.

Cross-Cutting Issues:
• Management of online communication system.
• Providing ICT-related training to TAHA management, Board, and staff to ensure the proper use of equipment, systems, software, and adherence to ICT policies.
• Supervising the department team and ensuring effective management and utilization of assets and resources.
• Identifying employee skills for development and addressing emerging challenges while guiding to resolve critical team issues.
• Collaborating with the HR and Admin office to ensure harmony, efficiency, and a sound operating system within the team.
• Any other duty as assigned by the supervisor or the management.

Qualifications and skills
• Degree
• Level
• Master’s degree or bachelor’s degree in computer science, Information Technology, or a related field. Certifications such as Oracle Database Administrator (DBA), Microsoft Certified Database Administrator (MCDBA), or Certified Information Systems Security Professional (CISSP) can be an added advantage.

Experience
• A minimum of five (5) years of experience at the managerial level in both ICT and database management is required

Key Skills
• Strong analytical, problem-solving, communication, Negotiation, Planning & coordination, management and leadership skills; goal-oriented, flexible, and creative under pressure; strong budgeting, ability to make professional decisions in a fast-paced environment. Strong interpersonal skills and the ability to build and maintain effective relationships with stakeholders