Major Duties and Responsibilities:

• Assists the Room Service Manager in supervising the day to day operation of Room Service and Mini Bar.
• Assists the Room Service Manager in analyzing on an ongoing basis the following:
• Quality level of production
• Guest satisfaction
• Operating costs
• Sanitation, cleanliness and hygiene.
• Creates a positive team atmosphere among Team Members.
• Treats all Team Members fairly, with respect.
• Check the quality of deliveries of fresh food and baked goods.
• Arrange for maintenance and repair of equipment and other services.
• Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
• Has effectively forecasted restaurant needs.
• Shifts priorities and goals as work demands change

Job Requirements

Qualification

• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Excellent grooming standards

Education : Degree or Diploma in Hotel Management or equivalent.

Experience: Previous Food and Beverage Management or Supervisory 3 years and above experience