Strategic input

• Develop the Value Added Services strategy
• Identify key changes to Value Added services in the future from technological, commercial, business and consumer behaviour perspectives and determine how these could impact Value Added Services plans and strategies
• Determine strategies with suppliers to ensure MTN products are superior in performance and functionality
• Develop the target product and services architecture for the next 3-5 years using proof of concept approach to determine viability

Planning & Delivery

• Drive the development of the 3 year and 1 year plans for all Value Added Services and platforms such as SDP, messaging, voicemail, IVR, and advanced applications such as LBS, M-Commerce and SIM applications.
• Ensure these plans are aligned with business requirements and budgetary prioritisation
• Ensure Value Added Services designs are developed in order to achieve these plans
• Ensure planned Value Added Services are delivered on time to meet operational requirements
• Ensure the effective utilisation of Value Added Services infrastructure, scalability and capabilities
• Ensure Value Added Services meet business requirements and are sufficient for growth in customer numbers and demand
• Develop policies on the deployment of Value Added  Services equipment
• Oversee and approve detailed product and service design ensuring impact on existing systems (including network capacity) and processes, is managed
• Ensure vendor interaction and selection is managed appropriately including  oversight and approval of equipment configurations
• Ensure system documentation is sufficiently detailed and up to date to ensure business continuity and prevent over-reliance on a few individuals
• Ensure performance of deliverables is monitored, investigated for performance and functionality issues, and future designs optimised around root causes identified
• Ensure compliance of all payment systems with all regulatory, commercial and business requirements (e.g. Security and integrity of banking systems)
• Facilitate transfer of MTN-SA developed technology to other African markets

Communication and co-ordination

• Ensure coordination between Value Added Services plans and the plans from Payment Systems and other Network departments (Radio, Core & IP, Transmission etc.)
• Liaise with Marketing in defining their product roadmap and definition of their products
• Provide MTN Group with subject matter expertise related to the Value Added Services area
• Consolidate requirements for Value Added Services and decide on clear development paths while managing what may be opposing views from different stakeholders
• Build the understanding of existing and emerging Value Added Services technologies and capabilities across the business
• Represent MTN SA at various industry forums and deliver presentations on Value Added services

Financial Management

• Forecast, plan and develop Value Added Services budgets in line with MTN SA financial requirements
• Identify key investment requirements for Value Added Services
• Manage Value Added Services expenditures in line with agreed budgets
• Oversee and approve Value Added Services equipment configurations to be ordered from suppliers including cost control and full lifecycle costing
• Identify and eliminate non-contributory expenditures

Project Delivery

• Develop and drive the execution of agreed projects
• Drive the implementation, tracking, monitoring and compliance of Projects
• Contract management in line with Procurement Policies
• Co-ordinate project reporting
• Ensure effective implementation of the integrated project management model
• Risk management

Business Analysis

• Perform Business Analysis in line with the methodology and guidelines
• Identify ways to fine tune policies, processes and systems in line with changing work practices
• Determine, document, and review requirements for projects within the scope of the value stream or impacting processes and systems
• Design, analyse and document workflow and make appropriate recommendations that will positively impact operational effectiveness
• Identify Business Improvement and Optimisation opportunities that will result in improvement of process performance
• Ensure that benchmarking is conducted with other companies and organizations within and outside the industry.
• Construct business cases for initiations proposed by the business. Research and consider best practice, local conditions, trends, as well as competitor activity
• Identify and implement innovative ways to use minimum resources to achieve maximum outputs

Minimum Requirements

Education:

 3 year B Degree or equivalent degree

Project Management experience an advantage

Experience:

5 Telecoms with a min of 3 years product development experience

Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry

Worked across diverse cultures and geographies advantageous

Good understanding of Telecoms and VAS services a must.

Experience if the development life cycle and running of development projects.

Experience of Financial planning including budgeting and the running of projects within budget.

Experience in the product development process, Leading cross-functional project teams, with at least three years at a senior management level.

Proven track