Responsibilities:
• Install, configure, and maintain servers, operating systems, and software applications, with a particular emphasis on supporting learning management systems and record management systems.
• Monitor system performance and troubleshoot issues related to Learning
Management System Student Record Management Systems, and other IT systems to ensure optimal operation.
• Manage user accounts, permissions, and access rights for LMS and SRMS platforms.
• Implement and maintain backup and disaster recovery solutions for LMS and SRMS data.
• Collaborate with vendors and internal stakeholders to implement upgrades and enhancements to LMS and SRMS platforms.
• Ensure security of LMS, SRMS, and other IT systems by implementing best practices and security measures.
• Document system configurations, procedures, and troubleshooting steps for LMS, SRMS, and other IT systems.
• Provide technical support and assistance to end-users, including training and troubleshooting for LMS and SRMS platforms.
• Stay up-to-date with industry trends and best practices in system administration, particularly as they relate to LMS and SRMS technologies.
• Collaborate with other IT staff and departments to support IT initiatives and projects.
• Develop and edit the institution website using any web development tools
Qualifications.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).
• Proven experience as a Systems Administrator or similar role, with demonstrated proficiency in supporting learning management systems and record management systems.
• Proficiency in administering Windows and Linux/Unix operating systems.
• Experience with virtualization technologies, such as VMware or Hyper-V.
• Strong knowledge of networking protocols and technologies.
• Familiarity with cloud computing platforms, such as AWS or Azure.
• Excellent troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Relevant certifications (e.g., CompTIA Network+, Microsoft Certified Systems
Administrator) are a plus.