Ifakara Health Institute (IHI) is a leading research organization in Africa with a strong track record in developing, testing and validating innovations for health. Driven by a core strategic mandate for research, training and services, the Institute’s work now spans a wide spectrum, covering biomedical and ecological sciences, intervention studies, health-systems research, service delivery and policy translation.

The Ifakara Health Institute is seeking a qualified Research Officer to take the role of a Software Documentation, Test, Installation, and Training Specialist. He/she will play a pivotal role in ensuring the successful implementation and adoption of software solutions within the VMAN Project (Development of a Standard Verbal Autopsy Manager Tool to improve Death and Cause of Death Data Quality, Data Use and Data Linkages).

Duties and Responsibilities
His/her responsibilities will include documentation, quality assurance, installation procedures, and user training. The main tasks will be:
1. Software Documentation:
• Develop and maintain comprehensive procedural documents, manuals, and technical guides.
• Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, and user manuals.
• Ensure consistency in style, tone, and language across all documentation.
2. Software Testing:
• Collaborate with development teams to identify defects and bugs, working closely to resolve them.
• Create test cases and test scripts based on user stories and requirements.
• Perform regression testing and User Acceptance Testing (UAT) for products.
3. Installation Procedures:
• Develop clear installation guides for end-users and system administrators.

• Provide step-by-step instructions for installation, setup, and initial configuration.
4. User Training:
• Conduct on-site and remote training sessions for end-users.
• Teach users how to effectively use newly implemented software.
• Address common user queries and troubleshoot issues during training.

Qualification and Experience
• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Skills and Competencies
• Strong writing and organizational skills.
• Familiarity with testing methodologies and tools.
• Basic understanding of web technologies.
• Ability to communicate complex concepts in an understandable manner.

Remuneration
An attractive and competitive remuneration package will be offered to successful candidates as per IHI salary scales.

Equal Opportunity
IHI is an equal opportunity employer. We prohibit intentional biases or discrimination and harassment of any kind at the work place and during recruitment. All employment decisions are based solely on job requirements and individual qualifications, and our recruitment process is governed by the labour laws of Tanzania.