This role is Individually accountable for Managing Telesales and Affluent Sales managers to increase profitability & to meet business targets.

Area Oversight Responsibilities:
• Manages sales support processes to ensure profitability of Offices under his/her control & to meets business targets
• Supervises the Administrative processes of all office under control to ensure efficient use of resources
• Responsible for customer service excellence within the units

Budget Control:
• Manages the team’s budget
Sales/ Productivity:
• Manages sales processes to ensure profitability.
• Identifies potential new markets & opens up the markets with  assistance of Sales Manager.
• Develops local market & resource plan.
Confidential
• Monitors team’s results.
Stakeholder Management:
• Responsible for both internal and external relationship  management with key stakeholders.
Team Effectiveness:
• Individually accountable for staff time, tasks and output quality.
• Balances own priorities with directing and motivating others.
• Guides and directs staff to achieve operational excellence  standards.
• Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer/client service delivery.
• Responsible for the direct management of all teams under their  control
• Develops team members and prepares them for higher  responsibilities.
Requirements 
• Relevant degree in Insurance or Business
• 6 years or more experience in similar role within the insurance  industry or bank with proven track record of exceptional
performance.
Personal Effectiveness:
• Collaborate effectively with others to achieve team’s results
• Makes increased contributions by broadening individual Skills
• Accepts and Live the Company Values and Behaviours.