Workatele

Sales Executive at AccorHotel, Accra, Ghana

AccorHotel

Sales Executive at AccorHotel, Accra, Ghana

AccorHotel

Full time Job

Date Posted: June 14, 2024

Application deadline:

Expired on: June 17, 2024 5:00pm

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Job description

  • To solicit and serve local/international corporate accounts as per assigned portfolio.
  • To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment).
  • Initiates sales calls to optimize banquet and meetings revenues.
  • To be totally familiar with hotel products, rates, and promotions at all times.
  • Maintain up to date understanding of hotel and company products and rates and involvement in cross selling of these when required.
  • Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
  • Provide ongoing market intelligence by monitoring business sources and segments.
  • To maintain a high level of exposure for the hotel through direct sales, telephone, written communications.
  •  To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
  • To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
  • Maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and employees.
  • To attend major events in the hotel & city as requested by Department Head.
  • To closely coordinate and communicate with Director of Sales, meetings & Events and Sales Team with regards to accounts/markets that are serviced by them.
  • To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts’ managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity.
  • To ensure that the response to any business request is actioned within 24 hours.
  • To promote and produces sales leads for other Accor Hotels outside of coverage area.
  • To perform all duties and responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve overall objectives.
  • To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
  • Closely monitor accounts revenue and business production of own corporate portfolio and of any assigned Sales Executives, to maximize up selling opportunities, to review direct competition and conduct regular research.
  • To provide feedback to the Director of Sales on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail, in his / her market areas.
  • To disseminate sales related information to other departments as appropriate.
  • To ensure that Accor’s Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
Qualifications

Skills and Qualifications:

  • Minimum of 2 years’ experience in a sales position, preferably at 4 or 5 stars hotel.
  • Bachelor’s Degree/Diploma in Hotel Management / Business Administration.
  • Strong knowledge of Microsoft Office.
  • Systems knowledge – Opera.
  • Understands the local culture with work experience in the region.
  • Good communication skills.
  • Fluence in other language is an advantage

Application deadline:

Expired on: June 17, 2024

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