Helen Keller International is a global health organization dedicated to eliminating preventable  vision loss, malnutrition, and diseases of poverty. Helen Keller Intl partners with communities that  are striving to overcome longstanding cycles of poverty and is devoted to scaling up evidence based, cost-effective solutions to improve care practices and ensure that basic health  interventions reach vulnerable people, with a focus on women, youth, and children.

Helen Keller Intl has been operating in Sierra Leone for over 20 years in support of the Nutrition  and Neglected Tropical Disease (NTDs) components of the National Health Development Plan of  the Ministry of Health and Sanitation, as well as food security component of the ministry of  Agriculture. The organization is also committed to generating evidence, carrying out robust  research and a high input into research publications.

The Receptionist will provide the necessary administrative directives to visitors/guest and ensuring  appropriate notifications are provided in a professional manner between Helen Keller staff and  visitors. The Receptionist also maintains security consciousness by following appropriate  procedures; answers or refers inquiries, monitors logbook and issues visitor are tagged.

Essential Duties and Responsibilities  

Specific tasks include, but are not limited to, the following:  

• Attends to visitors by greeting, welcoming, and directing them appropriately.
• Notifies Helen Keller Intl personnel of visitor arrival.
• Maintains contact lists for staff and other interlocutors
• Directs visitors by maintaining employee and department directories.
• Maintain security by following procedures; monitoring logbook; issuing visitor badges.  • Maintain safe and clean reception area by complying with procedures, rules, and  regulations.
• Contribute to team effort by accomplishing related results as needed.
• Receive and sort daily mail/deliveries/couriers.
• Maintain proper records of all correspondence (eg. Register Tenders in and out on  available ledger).
• Perform clerical receptionist duties such as filing, photocopying, collating, Scanning  etc.
• Receive supplies from vendors and sign Delivery Notes for same, on behalf of Helen  Keller Intl.
• Provide support to Supervisor and Country Director, as needed

Knowledge and Skills:  

• Verbal and written Communication in English language
• Telephone Etiquette
• Microsoft Office Skills
• Listening skills
• Professionalism and ability to work with others as a team.

Qualification and experience  

• 3 – 5 years related experience
• High School Diploma required. Professional Degree/Diploma/Certificate or courses  in administration a plus
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Knowledge of customer  service principles and practices
• Ability to maintain confidentiality.

Qualified candidates should submit a cover letter and an updated CV with three (3) referees to email. Closing date for the receipt of applications is . Only short-listed candidates will be contacted. 

“Female candidates are strongly encouraged to apply”.