- Providing service and customer support during field visits or dispatches
- Conduct thorough inspections of pumps and related equipment.
- Identify faults, leaks, and performance issues.
- Recommend necessary repairs or replacements.
- Managing all on-site installation, repair, maintenance, and test tasks
- Install, maintain, and repair dewatering infrastructure, including sumps, pipes and pumps.
- Visit customer sites to assess pump installations and troubleshoot faults.
- Diagnosing errors or technical problems and determining proper solutions
- Produce timely and detailed service reports and document processes.
- Operate Equipment in a safe manner and use field automation systems.
- Build positive relationships with customers.
- Monitor pump performance, fluid levels, and Pump pressures.
- Troubleshoot and address issues promptly.
- Collaborate with clients to understand their specific need.
- Provide expert advise on pump selection, sizing and optimization.
- Design sumps and recommend the appropriate pump size for specific applications.
- Comply with environmental regulations and company policies.
- Demonstrate a strong safety focus and adhere to safety protocols.
- Collaborate with team members to maintain a safe work environment.
- Report any accidents near mises, malfunctions, or safety concerns promptly.
To succeed, you will need
- Degree or Diploma in Mechanical/Electrical Engineering from a reputable institution
- 3-4 years of experience with dewatering company
- Hands on experience on dewatering surface and submersible pumps.
- Exposure to dewatering projects and leading teams.
- Good at utilising DIGITAL TOOLS to support oneslf and the Customer
- Ready to go an extra mile in putting a smile on the Customer.
- Self motivated and result oriented.
In return, we offer you
- Competitive salary and benefits package.
- Flexible work arrangements.
- Professional development opportunities.
- International organisation with great Culture
- Resources to effectively Carry out tasks
- Safe work environment
- Relevant training to support your function
- Inclusive company culture which believes that a diverse team drives innovation and success.
- A dynamic and forward-thinking organization committed to excellence.
