Key Functions 

Summary of key functions/accountabilities:
• Support to business partnering
• Support in processing of entitlements and benefits of local staff
• Support in recruitment and placement
• Support in organization design and job classification
• Support in learning and capacity development
• General office support
• Support to business partnering
• Support the business partners in developing initiatives to encourage employee well-being
and employee recognition schemes
• Support the management of change processes by advising clientele on changes to HR processes under the guidance of HR Business Partner
• Support the business partners in assisting clientele in using HR systems such as talent management, agora and achieve.
• Support in processing of entitlement and benefits
• In consultation with supervisor, analyze, research, verify, and compile data and information on cases that do not conform to UN or UNICEF’s HR Rules & Regulations, to
support consistent and equitable application of decisions and implementation of agreed upon action.
• In consultation with supervisor, analyze, research and verify information for the purpose  responding to staff queries on areas related to benefits and entitlements
• Initiates the processing of a wide range of personnel actions in accordance with UNICEF rules and regulations, by ensuring all relevant forms and actions are completed by staff and forwarded to the GSSC.
• Maintains and prepares all personnel-related records and files, ensuring all information on each staff member is up-to-date and accurate.
• Support in recruitment and placement
• Prepares and circulates internal and external advertisements.
• Liaises with candidates in the various stages of the recruitment process.

Prepares formal acknowledgement, offer and regret letters.
• Initiates and follows up on reference checks and academic verifications, and ensuring the
completion of other background checks.
• Monitors life-cycle of recruitment process to update supervisor as necessary.
• Support in organization design and job classification
• Participates in the review of GS positions specific JDs, ensuring effective application of
ICSC methodology.
• Drafts and edits job descriptions to be submitted for classification for review by
supervisor.
• Follows up and liaises with HQ and RO over status of requests to ensure timely completion.
• Prepares documents to be submitted for classification to RO and NYHQ, ensuring completeness of documentation
• Monitors life-cycle of all job classification requests to facilitate recruitment and organization planning.
• Compiles and analyses information and statistics related to posts and staff for reports on staffing trends.
• Analyze, research, verify, and compile data which facilitates preparation of workforce planning reports for supervisor to review against benchmarks i.e. Gender and geographical balance and other recruitment related key performance indicators.
• Support in learning & capacity development
• In consultation with supervisor, researches and analyses data and information to help identify training needs within his/her office for the development of learning plans and
other targeted training interventions.
• In consultation with supervisor, researches, analyzes, verifies, and compiles information on external training courses available and educational institutions to help supervisor decide on learning programmes that address learning gaps in his/her country office.
• Assists team in organizing and conducting courses, workshops and events by participating in exercises which aim to build capacity of stakeholders.
• Develops and processes contracts for institutions providing training and courses, ensuring compliance with UNICEF rules and regulations.
• Assists team in organizing and conducting courses, workshops and events by preparing and organizing distribution of materials for participants, ensuring availability of training venues and required equipment and supplies, while providing logistical and secretarial support at workshops and events as necessary.
• Tracks the performance management cycle processes, ensuring the timely distribution and enhancing the timely completion and return of appraisals.

V. UNICEF values and competency Required (based on the updated Framework)
i) Core Values
• Care
• Respect
• Integrity
• Trust
• Accountability
• Sustainability
ii) Core Competencies (For Staff with Supervisory Responsibilities) *
▪ Nurtures, Leads and Manages People (1)
▪ Demonstrates Self Awareness and Ethical Awareness (2)
▪ Works Collaboratively with others (2)
▪ Builds and Maintains Partnerships (2)
▪ Innovates and Embraces Change (2)
▪ Thinks and Acts Strategically (2)
▪ Drive to achieve impactful results (2)
▪ Manages ambiguity and complexity (2)
or
Core Competencies (For Staff without Supervisory Responsibilities) *
▪ Demonstrates Self Awareness and Ethical Awareness (1)
▪ Works Collaboratively with others (1)
▪ Builds and Maintains Partnerships (1)
▪ Innovates and Embraces Change (1)
▪ Thinks and Acts Strategically (1)
▪ Drive to achieve impactful results (1)
▪ Manages ambiguity and complexity (1)
*The 7 core competencies are applicable to all employees. However, the competency Nurtures,
Leads and Managers people is only applicable to staff who supervise others.

Skills
Technical
Extensive knowledge of HR principles, rules, regulations and procedures within the UN
Computer literacy and the ability to effectively use standard office software tools as well as
good knowledge and skill in using HR systems.
Ability to extract and format data and to solve operational problems
Ability to organize own work, set priorities and meet deadlines.
Interpersonal and communication
Takes responsibility to respond to internal and external service needs promptly and
proactively; takes initiative to ensure that deadlines, rules and regulations are met. Uses own
discretion to address unforeseen situations.
Demonstrates a high degree of confidentiality, initiative and good judgment.
Demonstrates courtesy, tact, patience and ability to work effectively with people of different
national and cultural backgrounds.

Recruitment Qualifications

Education 

Completion of secondary education, preferably supplemented by technical or university courses related to the work of the organization

Experience 

A minimum of 6 years of progressively responsible administrative or clerical work experience required

Language 

Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset