A successful Computer Laboratory Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

Essential Duties, Tasks & Responsibilities:

Set up workstations with computers and necessary peripheral devices (routers, printers etc.)  Check computer hardware (HDD, mousses, keyboards etc.) to ensure functionality.
Install and configure appropriate software and functions according to specifications.
Develop and maintain local networks in ways that optimize performance.
Ensure security and privacy of networks and computer systems.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Organize and schedule upgrades and maintenance without deterring others from completing their work.
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule.
Identify computer or network equipment shortages and place orders.

Qualifications

Certification or Diploma in Information Technology (IT) will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional).
Diploma in Computer Science, engineering, or relevant field
Proven experience as Computer Laboratory Technician or relevant position  Excellent diagnostic and problem-solving skills.
Good knowledge of internet security and data privacy principles.