KEY RESPONSIBILITIES AND PERFORMANCE AREAS

•  Direct incoming and outgoing calls in a polite and efficient manner and to receive and direct visitors in a manner which promotes a positive image of the organization of customer service.
• Receives visitors and informs appropriate officers by telephone that the visitor has arrived.
• Welcome all guests in a friendly and polite manner.
• Answer phone queries, direct calls, and provide basic company information
• Maintains a telephone logbook of calls and forwards it monthly to the accounts office for billing private calls.
• Perform clerical duties, including data entry, answering emails, and preparing documents.
• Perform secretarial duties where need be.
• Ensure brochures and information is available at reception at all times.
• Undertakes any other relevant duties as required.

MINIMUM QUALIFICATIONS

•  Diploma in Secretarial Services or Diploma in Public Relations
• Office suite proficiency
• A minimum of 2 years relevant experience.

KEY COMPETENCIES

•  Good Interpersonal and communication skills
• Strong customer relations and communication skills
• Excellent organizational skills

Applicants are to submit their applications, detailed Curriculum Vitae and certified copies of academic qualifications.