The purpose of this role is to engage in conducting credit investigations and collecting delinquent accounts and will communicate all credit related issues to senior management. The role holder will carry out various initiatives and strategy towards recovery across all types of customers and involving various key stakeholders both external and internal including receivers/ administrators, Law firms, auctioneers, other business segments, legal, etc.

Primary Responsibilities

• Assess the level of provisions requirement for all NPA accounts and write offs managed in line with the firm’s policies and procedures including approval.
• Liaise directly with clients, third parties and colleagues in other departments to maximize collections performance whilst also ensuring good client outcomes.
• Deal with processing loan workouts, rescheduling and rehabilitation, acceleration of repayments, enforcement and foreclosures, liquidation and administration of assets and collateral and implementation of various forms recovery strategies.
• Submit required reports to the BCC, NPA & CRMC Committees in a timely manner.
• Ensure satisfactory Internal or External Audit Reports including CBK.
• Identify accounts requiring collection agency or legal action and coordinate collections with third party contractors.
• Monitor, review and report the portfolio performance and ensuring proper asset classification and provisioning for loans and advances as well as the analysis and reporting of the quality of the loan book and arrest negative trends.
• Serve as a member of the NPA Committee, reviewing and following up non-performing accounts, ensuring agreed remedial actions for non-performing accounts at minimal cost.
• Review CBK and IFRS provisions for all NPA customers.
• Responsible for stakeholder management including various service providers like auctioneers, lawyers.

Person Specifications

• A Bachelor’s degree in Finance, Accounting or related field.
• Diploma in Credit Management.
• At least 5 years of experience in Credit.
• CPA (preferred).
• Professional Banking qualifications (e.g. ACIB).
• Experience in both corporate relationship management and credit risk analysis.
• Experience in dealing with senior management of corporate entities.
• Good knowledge of the local legal system, insolvency law and security issues, and the options available to the Bank