Our solutions are a key part of most industries – electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
- Carry out Service interventions/ Diagnosis as allocation by back office
- Determine running condition of the existing and new feet and come up with parts and service leads
- Drive parts & service growth by encouraging and guiding customers to consume existing stock and by promoting service culture.
- Drive sustainability and optimization by regular installation of smart link and optimizer try and buy.
- Establish and maintain continuous communication with customers in service contract with proactive regular visit plans that will increase compressor availability and customer satisfaction.
- Advise customers on element overhaul/element replacement by regularly carrying out SPM measurements and notifying customers in advance for budgeting.
- Carry out Technical and warranty support assigned by the back office.
- Collect competitor machines information to aid in development of competitor machines installed base.
- Regularly provide market and competition intelligence back to Nairobi office.
- Any other duties as may be assigned by your manager.
Requirements
- At least 3 years experience in compressor service
- Diploma in Mechanical or Electrical Engineering
- Valid driving license
- Basic computer knowledge
