Qualification Required:
• Behavioral Competencies

o Excellent interpersonal and communication skills

Be able to demonstrate creativity and innovation while being able to maintain a high level of accuracy

Be able to work under pressure on their initiative

2. Key Performance Indicators
• Appraisals
• o Achieved Key Result Areas
• o Customer survey/feedback
• o Frequency, content, and analysis from scheduled audits
• o Up-to-date in-flight quality and safety conformance database
• o Quality Reports and feedback
• o Audit findings compliance verification report
• o Summaries and recommendations for change.
• o Compliance with industry practices

Qualifications
• A-level standard.
• Excellent communication and interpersonal skills
• Organizational, planning, and analytical skills
• Communication Skills
• Valid Flight Operation License issued by Authority
• Ability to respond quickly to changes
• Computer literate
• Must be proficient in the English Language
• Team PlayerExperience
• Must have worked in flight Dispatch/Operations Control for at least 2 years.

• Valid Flight Operation License issued by Authority
• High level of analytical skills
• CRM, SMS, AVSEC, DGR, Firefighting will be an added advantage