Duties and Responsibilities

CCCM/ SMC Implementation

• Regular visits to the Site Management and protection targeted sites each week as per agreed plan in consultation with supervisor and share site report.
• Facilitate CCCM trainings including government/local authorities on CCCM/ SMC
• Support in the creation and strengthening of Site Management Committees (SMCs); build capacity of SMC members through coaching on CCCM principles and practice and reinforce adherence to the TOR and Code of Conduct
• Ensure regular contact (visits and phone calls) and collect information and updates from SMC and IDP representatives and share with relevant line managers
• Assist in identifying needs, service gaps and duplications in all targeted sites, and report such issues through Cluster reporting tools and flag for action through appropriate coordination channels
• Facilitate site-level meetings with SMCs and other stakeholders such as humanitarian actors and government officials to discuss needs, issues, and gaps
• Attend all relevant SMS coordination meetings, representing DRC, as well as attend meetings with various stakeholders, including clusters, local authorities and IDPs as requested.
• Provide accurate and timely information for drafting the weekly SMS reports and other updates.
• Support in efforts to disseminate information to IDP populations
• Help conduct site verification, detailed site assessments, safety audits, and eviction risk mapping by providing information and collecting data as requested.
• Follow and uphold humanitarian principles and centrality of protection at all times.
• Excellent liaison with other Site Team Members, ensuring consistency and coordination of activities in the site
• Any other tasks as requested by SMS Coordinator

Site Management Coordination and Representation:

• Represent DRC with communities, local authorities, site partners, and other stakeholders
• Build and maintain mutually respectful relationships with site management, service providers, local authorities, IDP community members as well as host community members
• Foster collaborative relationships with local authorities to facilitate implementation of activities
• Attend and facilitate meetings with stakeholders, such as local authorities, Clusters, NGOs, INGOs, UN and IDPs, including translation of meeting proceedings and provision of meeting minutes
• Community participation and representation:
• Establish, support and aid in the design of site management committees, recognizing influence of ‘Camp Leaders’ in Nigeria context
• Support representative committees and community groups, ensuring Inclusion is main factor in composition and any community-based targeting
• Supporting and promoting participation of women, youth, people with specific needs and marginalized groups in camp governance mechanisms and CCCM Activities

Information Management:

• Establish, maintain, and actively utilize networks of key informants at IDP sites
• Ensure the timely registration of new IDPs, including identification of protection related needs
• Support in the drafting of weekly situation reports and provide other relevant information on site conditions and services
• Provide, document, and track timely referrals and service requests to key partners
• Update public information boards with site management and partner information. Ensure that the information on the boards are accessible to everybody, include non-literate populations.

Job Requirements

Experience and technical competencies:

• Minimum two years of experience in international and/or local NGO; ideally involved in the direct implementation and supervision of field level humanitarian assistance to IDPs
• Diploma in social or political sciences, engineering, urban planning or relevant discipline
• Significant professional knowledge of SMS/SMC strategies, policies, and modalities.
• Strong conceptual understanding of gender, protection, human rights and humanitarian principles
• Proven leadership skills and related experience in building, establishing, and negotiating relationships and social networks with various stakeholders at the community, local, and national levels
• Strong representation, negotiation, interpersonal, and communication skills
• Strong team spirit and ability to work comfortably in multi-cultural contexts
• Ability to spend extended periods of time in field conditions
• Ability to come up with innovative solutions to unexpected and challenging problems

Education: (include certificates, licenses etc.)

• Diploma / bachelor’s degree desirable.

Languages: (indicate fluency level)

• Effective communication skills (written and verbal)
• English (Professional Working Proficiency)
• Hausa (Desirable)
• Fulani (Added Advantage)