Tetra Tech is recruiting a Human Resources Manager to provide advice and lead on employee relations, employment law, benefits, policies, procedures, and immigration in compliance with Tetra Tech policies, local labor law and USAID regulations for a project office in with about 25 national staff and satellite offices in Senegal and Cote d’Ivoire with one to two staff. This position is full-time, and hiring is contingent upon USAID approval. Interested candidates must be eligible to work in Ghana.
Position Responsibilities:
- Provide guidance to the project’s management on the application of Ghana and other West African countries employment laws, employee agreements and policies, collaborating with external legal support as required.
- Draft and issue the employment agreements, amendments/updates of employment, employee handbook, hiring documents and other project specific policies and procedures in coordination with Senior Operations Manager, Contracts and Home Office (HO) HR teams.
- Research and respond to inquiries involving benefits including salary benchmarking and other HR related matters for West African countries and oversee various benefits plans – including various leave types and health insurance plans for various countries.
- Ensure compliance with various in-country labor laws and the project’s employee handbook through education, enforcement, and required updates.
- Support on immigration matters for project staff as needed.
- Establish and maintain positive working relationships with managers and team members; advise and support project staff and managers on employee relations matters; and collaborate with HO HR to respond to and investigate claims of ethical, grievance and unlawful concerns.
- Manage the full cycle recruitment process for all project staff and manage onboarding process for project new hires.
- Support performance review process and professional development and manage disciplinary action/ performance improvement plan process in collaboration with HO HR.
- Manage employee departure process and ensure compliance with in-country labor laws.
- Communicate to employees on HR related topics.
- Assist with other HR tasks assigned.
Minimum Qualifications
- Bachelor’s degree in human resources management or related field.
- Six years of human resource management experience within West Africa region (Ghana preferred) including recruitment, performance management, employee relations, and compliance.
- In-depth knowledge of HR laws and regulations within West Africa region, including employment contracts and benefits.
- Experience in managing employee relations.
- Excellent writing and communication skills, including the ability to communicate complex information and deliver verbal and written messages effectively.
- Fluency (speaking, listening, writing, reading) in English.
- Advanced proficiency in the MS Suite: Word, Excel, PowerPoint, Teams.
Valued Qualifications:
- HR certification
- Prior experience working in USAID or other donor funded projects
- Experience with work permits and visa requirements for West Africa
- Professional working proficiency in French
