At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
What you’ll do

Role Purpose
Manage/Oversees the Mpesa IT Infrastructure Operations, System’s Backups, Archiving & Restore and IT NOC Monitoring.

Key accountabilities and decision ownership 
•IT – Systems Monitoring and Security Management
•Supplier & Contracts Management
•Hardware Resources acquisition and implementations
•System’s Capacity and demands management.
•Backup, restore and archiving (for Mpesa and IT Systems)
•Storage Capacity Management and Planning for Mpesa
•Operating Systems, Databases and Servers Hardware Management and support as per ITIL Model.
•System’s administration and monitoring (IT NOC Monitoring for all the Systems in IT &Billing)
•Compliance to Cyber Security Policies, Processes, and procedures for Mpesa Infrastructure
•Cloud Infrastructure Management and Support for Mpesa systems
•Vendors Management (SLA’s and Contract Management)
•Assets Life cycle management
•Innovation automation and cost optimization on the processes and daily IT operations on Mpesa Infrastructure
•Execution of the company and Group strategy and deliverables related to MPESA IT Infrastructure
•Providing inputs for budget requirements for Mpesa IT Infrastructure section (Capex and Opex)
•People Management

Who you are

Core competencies, knowledge, and skills
•Cloud Computing(Vmware , AWS, Microsoft etc)
•Oracle /MySQL /SQL, RDBMS
•Project Management
•Operating Systems (ESXIs,Windows OS, Unix)
•Centralized storage, Backups and archiving solutions
•IOT (Internet of Things)
•Excellent Analytical and problem solving Skills.
•Curious about automations and artificial intelligence

Must have technical/professional qualifications & Experience
•B.Sc. In Information Technology /computer Science or Telecommunication Engineering
•Minimum 5 years  experience in the IT industry
•Management /leadership training (added advantage)

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What’s in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You’ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone – We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.